Conscientious and compassionate human resources professional with a drive to help employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
13
13
years of professional experience
Work History
Human and Administrative Resources Manager
Newmatic Trading LLC
Dubai, United Arab Emirates
08.2023 - Current
Responsible for overseeing day-to-day personnel operations, confidential certificate issuing, employee relations management, etc., and ensuring adherence to policies
Administer benefits programs such as life, health insurance, vacation, sick leave, leave of absence
Advise management on appropriate resolution of employee-related issues
Assign individual objectives for employee performance management purposes, manage performance, give employer advice, and provide formal and informal feedback to support professional development and maximize performance.
Human and Administrative Resources Manager
Global Catering Services LLC
Abu Dhabi, United Arab Emirates
01.2014 - 03.2023
Responsible for overseeing day-to-day personnel operations, confidential certificate issuing, employee relations management, etc., and ensuring adherence to policies
Administer benefits programs such as life, health insurance, vacation, sick leave, leave of absence
Advise management on appropriate resolution of employee-related issues
Assign individual objectives for employee performance management purposes, manage performance, give employer advice, and provide formal and informal feedback to support professional development and maximize performance
Assist in developing department policies and procedures to ensure the fulfillment of organizational requirements and Labor relations
Conduct investigations as needed to resolve employee relations and legal issues and advise management on appropriate resolution
Insurance and health benefits
Develop the business plan of the HR Department in line with the Division objectives and strategic objectives
Develop, implement, and coordinate policies and programs covering
Monitor the yearly budget of the department and control expenditures to ensure optimal use
Oversee programs for employee Training and Development and advise Management in identifying development needs and providing training opportunities.
Senior -HR Executive
Global Catering Services LLC
Abu Dhabi, United Arab Emirates
01.2013 - 12.2013
Ensure exit interviews of resigned are conducted
Ensure identification and proper development and recognition of Talents within the team
Ensure new employee induction is properly implemented
Ensure timely response to employees' queries
Facilitate and support employees' needs
Finalize and follow up on offer letters and salary certificates with GM & management
Formulate and communicate the HR Department performance objectives and continuously monitor progress and alignment towards strategic objectives.
HR Executive
Lebanon Flower Restaurant and Cafeteria LLC
Abu Dhabi, United Arab Emirates
11.2010 - 12.2012
Staff turnover reports generation (New Comers, Leavers, and total headcount), KPI report of services, and internal memos provided
Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance
Educated management on successful approaches for enhancing policy implementation and enforcement, preventing legal issues involving employees
Prepare employee warning/separation notices and related documentation and conduct exit interviews
Provide counseling to employees on all work-related issues
Ensure exit interviews of resigned are conducted
Facilitate and support employees' needs.
Education
New UAE Labor Law 33-2021 Workshop -
02.2022
Bachelor of Commerce in Accountant -
Ain Shams University
10.2009
Skills
Public Relations
Talent management Recruitment
Microsoft Office (word-Excel-power point)
Staff development Performance management
Preparing management report Strength reporting
Payroll management Data analysis Labor agreements
Human Resources Information Systems (HRIS)
Absence Management
Employee retention programs Incentive development
Insurance (Health Insurance, motor insurance, General insurance