Mohamed Ghanem
Scarborough,Ontario
Summary
Conscientious and compassionate human resources professional with a drive to help employers recruit, develop, and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Overview
13
13
years of professional experience
Work History
Human and Administrative Resources Manager
Newmatic Trading LLC
Dubai, United Arab Emirates
08.2023 - Current
- Responsible for overseeing day-to-day personnel operations, confidential certificate issuing, employee relations management, etc., and ensuring adherence to policies
- Administer benefits programs such as life, health insurance, vacation, sick leave, leave of absence
- Advise management on appropriate resolution of employee-related issues
- Assign individual objectives for employee performance management purposes, manage performance, give employer advice, and provide formal and informal feedback to support professional development and maximize performance.
Human and Administrative Resources Manager
Global Catering Services LLC
Abu Dhabi, United Arab Emirates
01.2014 - 03.2023
- Responsible for overseeing day-to-day personnel operations, confidential certificate issuing, employee relations management, etc., and ensuring adherence to policies
- Administer benefits programs such as life, health insurance, vacation, sick leave, leave of absence
- Advise management on appropriate resolution of employee-related issues
- Assign individual objectives for employee performance management purposes, manage performance, give employer advice, and provide formal and informal feedback to support professional development and maximize performance
- Assist in developing department policies and procedures to ensure the fulfillment of organizational requirements and Labor relations
- Conduct investigations as needed to resolve employee relations and legal issues and advise management on appropriate resolution
- Insurance and health benefits
- Develop the business plan of the HR Department in line with the Division objectives and strategic objectives
- Develop, implement, and coordinate policies and programs covering
- Monitor the yearly budget of the department and control expenditures to ensure optimal use
- Oversee programs for employee Training and Development and advise Management in identifying development needs and providing training opportunities.
Senior -HR Executive
Global Catering Services LLC
Abu Dhabi, United Arab Emirates
01.2013 - 12.2013
- Ensure exit interviews of resigned are conducted
- Ensure identification and proper development and recognition of Talents within the team
- Ensure new employee induction is properly implemented
- Ensure timely response to employees' queries
- Facilitate and support employees' needs
- Finalize and follow up on offer letters and salary certificates with GM & management
- Formulate and communicate the HR Department performance objectives and continuously monitor progress and alignment towards strategic objectives.
HR Executive
Lebanon Flower Restaurant and Cafeteria LLC
Abu Dhabi, United Arab Emirates
11.2010 - 12.2012
- Staff turnover reports generation (New Comers, Leavers, and total headcount), KPI report of services, and internal memos provided
- Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance
- Educated management on successful approaches for enhancing policy implementation and enforcement, preventing legal issues involving employees
- Prepare employee warning/separation notices and related documentation and conduct exit interviews
- Provide counseling to employees on all work-related issues
- Ensure exit interviews of resigned are conducted
- Facilitate and support employees' needs.
Education
New UAE Labor Law 33-2021 Workshop -
02.2022
Bachelor of Commerce in Accountant -
Ain Shams University
10.2009
Skills
- Public Relations
- Talent management Recruitment
- Microsoft Office (word-Excel-power point)
- Staff development Performance management
- Preparing management report Strength reporting
- Payroll management Data analysis Labor agreements
- Human Resources Information Systems (HRIS)
- Absence Management
- Employee retention programs Incentive development
- Insurance (Health Insurance, motor insurance, General insurance
- Labor and Employment Law
- Attention to Detail
- Clear Communications
- Employee Engagement
- HR Policies
- Performance evaluation Coaching
- Benefits and Compensation
- Conflict Resolution
- Contract Negotiation
- HR Policy Development and Execution
- Human Resource Administration
- Performance Management
- Job Analysis
- Recruitment and Selection
- Resources Planning
- Talent Development / Retention
- Training and Development
- Microsoft Dynamics
Languages
English
Limited
Timeline
Human and Administrative Resources Manager
Newmatic Trading LLC
08.2023 - Current
Human and Administrative Resources Manager
Global Catering Services LLC
01.2014 - 03.2023
Senior -HR Executive
Global Catering Services LLC
01.2013 - 12.2013
HR Executive
Lebanon Flower Restaurant and Cafeteria LLC
11.2010 - 12.2012
New UAE Labor Law 33-2021 Workshop -
Bachelor of Commerce in Accountant -
Ain Shams University