Mohamed Djebbara
Repentigny,QC
Summary
Proven hospitality professional with a track record of enhancing guest experiences at Biaggi's Restaurant through exceptional customer service and efficient multitasking. Skilled in cash handling and team collaboration, consistently ensuring high-quality service in high-volume dining settings. Achieved significant improvements in customer satisfaction and service delivery.
Overview
4
4
years of professional experience
Work History
Server
Biaggi's Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Mezcaleros
01.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Clerk
Rona
03.2021 - 10.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Cashier
Benny & Co
09.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
BBA - Finance
HEC
Montreal, QC12-2026
Diplôme D'étude Collégiale - Business Administration
Cègep Régionale De Lanaudière À L'Assomption
L'Assomption, QC12-2023
High School Diploma -
Collège De L'Assomption
L'Assomption, QC06-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales techniques
Languages
English
Full Professional
Arabic
Professional Working
Timeline
Server
Biaggi's Restaurant
08.2023 - Current
Server
Mezcaleros
01.2022 - 07.2023
Clerk
Rona
03.2021 - 10.2021
Cashier
Benny & Co
09.2020 - 01.2021
BBA - Finance
HEC
Diplôme D'étude Collégiale - Business Administration
Cègep Régionale De Lanaudière À L'Assomption
High School Diploma -
Collège De L'Assomption
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