Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Diop

Whitby,Ontario

Summary

I'm a team player with solid customer service and leadership experience from my time at McDonald's. I've got a knack for multitasking and working well with others, which helped boost customer satisfaction and sales through upselling. I'm also skilled in cash handling and keeping things safe and efficient. I'm looking for a full-time role that challenges me and lets me use my people skills, time management, and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
10.2021 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Education

High School Diploma -

Sinclair Secondary School
Whitby, ON
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Flexible Schedule
  • Safety awareness
  • Initiative and Self-Motivation
  • Leadership Qualities

Languages

English
Native or Bilingual

Timeline

Crew Member

McDonald's
10.2021 - Current

High School Diploma -

Sinclair Secondary School

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Mohamed Diop