Mohamed Boumouna
Ottawa,ON
Summary
I have gained significant experience in sales and communication. My responsibilities included identifying prospects, presenting our products or services, managing objections, and closing successful sales. I have also honed my skills in financial transactions, customer service, and team collaboration, ensuring a positive customer experience and contributing to the smooth operation of the business.
Overview
3
3
years of professional experience
Work History
Restaurant Service Manager
Hôtel Diamond Vert
02.2023 - 05.2024
- Cultivated a cohesive restaurant culture based on teamwork, respect, diversity inclusion principles.
- Led the restaurant service team, ensuring high standards of customer service and operational efficiency.
- Enhanced customer satisfaction by understanding their needs and delivering quality service.
- Maintained accurate financial management and efficient team coordination.
Cashier
Hôtel Diamond Vert
09.2022 - 01.2023
- Managed financial transactions accurately and efficiently.
- Welcomed customers, took orders, and processed payments with precision.
- Provided friendly and effective service, contributing to a positive customer experience.
- Worked closely with the team to ensure smooth operations and a welcoming environment.
Sales Representative
Hôtel Diamond Vert
09.2021 - 07.2022
- Identified potential customers and presented products and services to meet their needs.
- Managed customer objections and closed sales successfully.
- Developed strong communication skills and built lasting customer relationships.
Education
Certificate Of Technical Studies - Culinary Arts And Management
Office of Vocational Training And Employment Promo
Morroco 06.2024
Certificate Of Technical Studies - Computer Science
Office of Vocational Training And Employment Promo
Morroco06.2021
Skills
- Sales & Communication: Experienced in prospecting, sales presentations, objection handling, and closing deals
- Financial Transactions: Skilled in managing payments, cash handling, and maintaining accuracy in financial records
- Customer Service: Focused on delivering high-quality customer experiences with a client-oriented approach
- Teamwork: Effective collaborator with strong interpersonal skills, contributing to positive team dynamics
- Microsoft Office & IT: Proficient in Word, Excel, PowerPoint, and general office IT tasks
Languages
English
Full Professional
French
Full Professional
Arabic
Native or Bilingual
German
Professional Working
Timeline
Restaurant Service Manager
Hôtel Diamond Vert
02.2023 - 05.2024
Cashier
Hôtel Diamond Vert
09.2022 - 01.2023
Sales Representative
Hôtel Diamond Vert
09.2021 - 07.2022
Certificate Of Technical Studies - Culinary Arts And Management
Office of Vocational Training And Employment Promo
Certificate Of Technical Studies - Computer Science
Office of Vocational Training And Employment Promo
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