Mohamed Arale
North York,ON
Summary
Highly skilled in fast and accurate data entry, showcasing significant experience in managing large volumes of information. Possess strong organizational skills and ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability in improving any task that is given to me, leading to increased efficiency in previous roles. Capable of following orders and finding the results of problems on my own.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
PCK intellectual property
02.2021 - Current
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Office and Records Clerk
Desjardins Financial Security
07.2014 - 01.2016
- Assisted with the implementation of new record management software, ensuring a smooth transition.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
Call Center Representative
teleperformance Canada
12.2012 - 12.2013
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Quality Control Inspector
service air
10.2010 - 11.2012
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Education
Bachelor of Science - Sociology
York University
Toronto, None01-2016
Skills
- Data entry
- Document management
- Microsoft Excel
- Database management
- Data analysis
- Record keeping
- Customer service
- Problem solving
- Attention to detail
- Critical thinking
- Reliability
- Document transcription
- Multitasking capacity
- Task prioritization
Timeline
Data Entry Clerk
PCK intellectual property
02.2021 - Current
Office and Records Clerk
Desjardins Financial Security
07.2014 - 01.2016
Call Center Representative
teleperformance Canada
12.2012 - 12.2013
Quality Control Inspector
service air
10.2010 - 11.2012
Bachelor of Science - Sociology
York University
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