Mohamed Altawiel
1106 Casson Green NW Calgary,AB
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
06.2023 - Current
- Completed daily delivery routes, ensuring accurate and timely delivery of goods to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving any delivery issues in a timely manner.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Cashier/Cook
Shawarma Palace
11.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Efficiently operated a cash register, accurately handling financial transactions and ensuring balance at the end of each shift.
- Utilized strong organizational and multitasking abilities to manage customer flow, minimize wait times, and maintain a smooth checkout process.
- Demonstrated flexibility and adaptability by effectively transitioning between cashiering, cooking, and cleaning duties as required to support team needs.
- Provided exceptional customer service by addressing and resolving customer inquiries, complaints, and issues in a professional and timely manner.
Customer Service
Basha Foods International
03.2023 - 10.2023
- Provided exceptional customer service to resolve inquiries and complaints effectively and efficiently
- Maintained a high level of professionalism and courtesy when interacting with customers both in person and over the phone
- Demonstrated strong product knowledge to provide accurate and relevant information to customers
- Developed and implemented strategies to improve customer service and increase sales.
Education
Aviation - Aerodynamics, Aviation Meteorology
Mount Royal University
Calgary, AB06.2027
High School Diploma -
Sir Winston Churchill High School
Calgary, AB06.2023
Skills
- Excellent written and oral communication skills, with experience delivering speeches and presentations to various audiences Fluent in English and Arabic
- Strong analytical skills and able to find creative solutions to problems
- Work effectively in team environments and regularly collaborate with groups for class projects
- Written Communication
- Critical Thinking
- Calm under pressure, adept in stress, honed by pilot training
- Vehicle Maintenance
- Computer Proficiency
- Attention to Detail
- De-Escalation Techniques
- Threat Management
Certification
Alberta Basic Security Guard Training
First Aid/CPR
WHMIS certification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Delivery Driver
DoorDash
06.2023 - Current
Customer Service
Basha Foods International
03.2023 - 10.2023
Cashier/Cook
Shawarma Palace
11.2022 - 01.2024
Aviation - Aerodynamics, Aviation Meteorology
Mount Royal University
High School Diploma -
Sir Winston Churchill High School
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