Mohamed Ali
Etobicoke,ON
Summary
Dynamic and results-driven professional with extensive experience in sales and operations, excelling in customer service and warehouse logistics. Proven ability to enhance operational efficiency and satisfaction, demonstrated through effective project management and forklift operation. Committed to fostering teamwork and implementing innovative solutions to improve processes and outcomes.
Overview
7
7
years of professional experience
Work History
Caretaker
Towfiq Islamic Center
Toronto, Canada
08.2018 - Current
- Created a robust maintenance plan leading to a 20% rise in cleanliness and attendee satisfaction.
- Assisted teachers in applying tailored learning strategies for 50 students, boosting overall academic results by 15%.
- Coordinated and implemented a variety of community events, including Iftaar dinners and charity fundraisers.
- Provided courteous and prompt service to address tenant or guest concerns and requests.
Warehouse Associate
Best Buy Canada
Toronto, Canada
09.2020 - 02.2022
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Received deliveries, scanned packages, and updated orders in internal database.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
Retail Sales Associate
Best Buy Canada
Toronto, Canada
09.2019 - 02.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Processed returned merchandise according to company policies.
Education
College Diploma - IT and Computer Systems
Seneca College
Toronto, ON10.2024
Skills
- Point of sale systems
- Forklift certified
- Material handling
- Team collaboration
- Warehouse logistics
- Customer service
- Project management
- Technical troubleshooting
- Stockroom safety procedures
Timeline
Warehouse Associate
Best Buy Canada
09.2020 - 02.2022
Retail Sales Associate
Best Buy Canada
09.2019 - 02.2022
Caretaker
Towfiq Islamic Center
08.2018 - Current
College Diploma - IT and Computer Systems
Seneca College
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