Mohamed Ali
Kitchener,ON
Summary
- To obtain a position where I can utilize my strengths and abilities to provide exceptional services.
- Strong personal communication and interpersonal skills
- Dependable team member, while being independently motivated to get the job done
- Able to communicate effectively due to various jobs involving customer service
- Organize, prioritize and work under extreme pressure and deadlines
- Work well under pressure as part of a team
- Responsible, efficient, and flexible
- Ability to work in a fast-paced, intense environment smoothly
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
01.2021 - 02.2022
- Greet customers and take food and beverage orders
- Delivered prompt, friendly customer service
- Helped improve overall survey results from satisfied to very satisfied
- Contributed to exceeding standards in all internal quality checks
- Performed daily cleaning look ok tasks and and M
- Such as sweeping, mopping, cleaning surfaces, washing dishes, all while wearing a headset taking orders for back of house, as well as opening and closing shifts
- Provided a great deal of customer service which made the customers come back
- Obtained revenues by totaling charges; issuing bill; accepting payment; returning change or credit card and signature slip to patrons
- Followed procedures for safe food preparation, assembly, and presentation
- Maintained high standards of customer service during high-volume, fast-paced operations
- Make sure to satisfy our customers 100% at all times
- Register counts making sure of training new employees
- Maintained high standards of customer service during high volume operations
Education
High School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Volunteer Experience
YMCA, 02/01/20, 11/01/21, Toronto, ON, Greeting children who are participating in the program, Work with one or two children to help them follow instructions and practice skills, Play a variety of games that are very active for the kids
References
Available Upon Request
Timeline
Cashier
McDonald's
01.2021 - 02.2022
High School Diploma -
Forest Heights Collegiate Institute