To obtain a position where I can utilize my strengths and abilities to provide exceptional services.
Strong personal communication and interpersonal skills
Dependable team member, while being independently motivated to get the job done
Able to communicate effectively due to various jobs involving customer service
Organize, prioritize and work under extreme pressure and deadlines
Work well under pressure as part of a team
Responsible, efficient, and flexible
Ability to work in a fast-paced, intense environment smoothly
Overview
1
1
year of professional experience
Work History
Cashier
McDonald's
01.2021 - 02.2022
Greet customers and take food and beverage orders
Delivered prompt, friendly customer service
Helped improve overall survey results from satisfied to very satisfied
Contributed to exceeding standards in all internal quality checks
Performed daily cleaning look ok tasks and and M
Such as sweeping, mopping, cleaning surfaces, washing dishes, all while wearing a headset taking orders for back of house, as well as opening and closing shifts
Provided a great deal of customer service which made the customers come back
Obtained revenues by totaling charges; issuing bill; accepting payment; returning change or credit card and signature slip to patrons
Followed procedures for safe food preparation, assembly, and presentation
Maintained high standards of customer service during high-volume, fast-paced operations
Make sure to satisfy our customers 100% at all times
Register counts making sure of training new employees
Maintained high standards of customer service during high volume operations
Education
High School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON
06.2024
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Volunteer Experience
YMCA, 02/01/20, 11/01/21, Toronto, ON, Greeting children who are participating in the program, Work with one or two children to help them follow instructions and practice skills, Play a variety of games that are very active for the kids