Property Management Professional with over 5 years of experience managing large residential portfolios in dynamic environments. Achievements include maintaining 100% occupancy rates, enhancing tenant retention, and executing effective leasing strategies. Expertise in financial administration and proficiency in property management software such as Yardi and Buildium. Strong leadership skills combined with a focus on operational efficiency and service excellence.
Overview
9
9
years of professional experience
Work History
Junior Property Manager
Paramount Properties
Ottawa, Canada
03.2025 - Current
Manage daily operations for a 250-unit high-rise residential building, consistently maintaining 100% occupancy.
Supervise a team of 4 (2 superintendents, 2 cleaners) to ensure timely maintenance, cleanliness, and tenant satisfaction.
Execute full leasing cycle including property tours, applicant screening, lease preparation, and move-in coordination.
Prepare and reconcile EFT payments, generate accurate AR reports, and maintain financial compliance.
Promote vacant units through targeted online listings on Kijiji and Facebook Marketplace, generating high-quality leads.
Property Manager
Smart Living Properties (SLP) & Fahel and Co
Ottawa, Canada
10.2020 - 01.2025
Oversaw a diverse portfolio of 700+ units, including multi-residential buildings and bachelor suites.
Managed a cross-functional team of 6 (leasing agents, superintendents, cleaners), supporting daily operations and leasing.
Maintained 90-95% occupancy through seasonal leasing campaigns, referral programs, and proactive renewal outreach.
Generated over $3 million in rental income over three years through effective leasing strategies and consistent tenant acquisition.
Prepared tenant chargeback estimates, reviewed vendor invoices, audited capital expenditures, and ensured budget alignment.
Reconciled monthly tenant billing and updated CRM records for accuracy and compliance.
Advertised available units across multiple platforms (Zillow, RentCafe, Rentals.ca, Kijiji, Facebook) to optimize exposure.
Conducted regular building inspections and coordinated with external contractors for maintenance and pest control services.
Leasing Agent
Osgoode Properties Ltd.
Ottawa, Canada
08.2019 - 10.2020
Facilitated the leasing process across multiple residential properties, from inquiry to signed lease.
Reduced vacancy periods by streamlining application reviews, showings, and approvals.
Delivered a seamless tenant experience during move-ins and move-outs, reinforcing resident satisfaction.
Receptionist / Administrative Assistant
Movati Athletic
Ottawa, Canada
09.2016 - 06.2019
Provided front-line administrative support and member services in a fast-paced environment.
Matched clients with personal trainers based on individual needs and preferences.
Maintained scheduling, communication, and daily operations with strong attention to detail.
Education
Diploma - Community Studies And Social Development
Algonquin College
Ottawa, None
04-2010
Skills
Strategic leasing and vacancy reduction
Lease administration and compliance
Tenant retention strategies
Accounts receivable management
Property marketing and lead conversion
Team supervision and development
Yardi, Rent Cafe, and Buildium expertise
Move-in and move-out coordination
Vendor management and oversight
Timeline
Junior Property Manager
Paramount Properties
03.2025 - Current
Property Manager
Smart Living Properties (SLP) & Fahel and Co
10.2020 - 01.2025
Leasing Agent
Osgoode Properties Ltd.
08.2019 - 10.2020
Receptionist / Administrative Assistant
Movati Athletic
09.2016 - 06.2019
Diploma - Community Studies And Social Development