Mohamed Ahmed
Edmonton,AB
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
3
3
years of professional experience
Work History
General Manager
Brtco General Trading LTD
03.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Managed budget implementations, employee evaluations, and contract details
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
Education
High School Diploma -
Tetu High School
Garissa KenyaSkills
- Expense Control
- Branding
- Quality Management
- Operations Oversight
- Project Management
- Staff Supervision
- Schedule Management
- Strategic Planning
- Training and Development
- Effective leader
- Deadline-oriented
- Time Management
- Staffing
- Product Development
- Team Oversight
- Facility Management
- Employee training and development
- Inventory Control
- Cost Reductions
- Project Planning
- Efficient multi-tasker
- Performance Improvement
- Staff training/development
Languages
English
Professional Working
sawihili
Native or Bilingual
Timeline
General Manager
Brtco General Trading LTD
03.2021 - Current
High School Diploma -
Tetu High School
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