Mohamed Aden
Kitchener,Ontario
Summary
Results-oriented and adaptable professional with a solid background in clerical work. Known for a strong work ethic, effective communication, and a proactive approach to challenges. Adept at collaborating with diverse teams to achieve organizational goals. Demonstrated the ability to contribute to the overall success of projects. Seeking a new opportunity to leverage my skills and experience.
Overview
9
9
years of professional experience
Work History
Legal Administrative Assistant
55 Plus Employment Services
Kitchener, Ontario
01.2019 - 11.2023
- Demonstrated in-depth knowledge of legal terminology, ensuring accurate and contextually appropriate transcripts.
- Maintained up-to-date knowledge of changes in legal language and procedures.
- Edited and proofread transcripts for clarity, accuracy, and compliance with legal standards.
- Implemented quality control measures to enhance the overall accuracy of transcriptions.
- Managed tight deadlines for the delivery of transcripts to legal professionals and clients.
- Prioritized tasks effectively to handle multiple cases simultaneously.
- Maintained strict confidentiality regarding sensitive legal matters and upheld ethical standards.
Assistant Clerical Manager
The Waterloo Hotel
Waterloo, ON
01.2015 - 10.2018
- Implemented and maintained standard operating procedures for efficient front desk operations.
- Conducted regular staff training and development sessions to enhance customer service skills.
- Oversaw reservation systems to optimize room occupancy and maximize revenue.
- Managed and organized hotel records, including guest information, reservations, and financial transactions.
- Monitored expenses and implemented cost-saving measures without compromising service quality.
Education
High School Diploma -
Kitchener Collegiate Institute
Kitchener, ON06-2009
Skills
- Communication Skills: Clear and effective communication with clients, colleagues, and customers
- Customer Relationship Management: Building and maintaining positive relationships with clients and customers
- Problem-Solving: Addressing client concerns and providing effective resolutions
- Attention to Detail: Thorough documentation and attention to detail
- Multitasking: Managing responsibilities efficiently, especially during busy periods
References
- Available upon request
Timeline
Legal Administrative Assistant
55 Plus Employment Services
01.2019 - 11.2023
Assistant Clerical Manager
The Waterloo Hotel
01.2015 - 10.2018
High School Diploma -
Kitchener Collegiate Institute
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