Mohamed Abdullahi Sheikh
Toronto
Summary
Reliable and organized Cleaning Team Lead with strong experience supervising custodial teams and maintaining high standards of cleanliness and safety. Skilled in both hands-on cleaning and coordinating schedules, supplies, and quality checks. Known for attention to detail, problem-solving, and a calm, professional attitude with both clients and team members. Background in customer service enhances communication and leadership abilities.
Overview
7
7
years of professional experience
Work History
Team Lead - Cleaning
Aangen Non-Profit Organization
01.2024 - Current
- Lead and support a team of cleaners across multiple sites, ensuring all spaces meet health and safety standards.
- Perform inspections and coordinate work schedules to maintain efficiency and quality.
- Handle client communication, feedback, and supply inventory.
- Assist new staff with onboarding and training on cleaning techniques and safety protocols.
Front Server / Team Lead
Istar Restaurant
07.2023 - 10.2024
- Managed front-of-house operations during busy shifts, ensuring excellent customer experiences.
- Trained and supervised staff in maintaining cleanliness and service standards.
- Provided fast, courteous service under high-pressure conditions.
Interpreter (Somali-English)
01.2019 - 01.2022
- Assisted clients with accurate and confidential interpretation in community and medical settings.
- Built trust and clear communication between service providers and clients.
Education
No Degree -
Wajir High School
KENYASkills
- Team Supervision & Training
- Deep Cleaning & Maintenance
- Safety & Sanitation Procedures
- Time Management & Task Prioritization
- Inventory & Supply Management
- Customer Service Excellence
- Conflict Resolution & Reporting
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Languages
English
Professional Working
Timeline
Team Lead - Cleaning
Aangen Non-Profit Organization
01.2024 - Current
Front Server / Team Lead
Istar Restaurant
07.2023 - 10.2024
Interpreter (Somali-English)
01.2019 - 01.2022
No Degree -
Wajir High School