Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamad Sami Wazzan

Beaconsfield,Quebec

Summary

Driven and customer-focused professional with a proven track record at Gap Inc, excelling in cash handling and relationship building. Demonstrated ability to enhance customer satisfaction and sales through attentive service and problem-solving skills. Skilled in using POS systems efficiently, ensuring operational excellence and contributing to team success.

Overview

2
2
years of professional experience

Work History

Associate/Cashier

Gap Inc
01.2023 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints promptly, maintaining professionalism while working towards a satisfactory resolution.
  • Met customer needs through polite, friendly and attentive service.
  • Used POS system to enter orders, process payments and issue receipts.

Server

Gourmet Privilege
06.2022 - 11.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Education

GED -

Dawson College
Montreal, QC
05.2027

High School Diploma -

École Secondaire Félix-Leclerc
Pointe-Claire, QC
06.2023

Skills

  • Energy and enthusiasm
  • Customer Service
  • Patience and Empathy
  • Reliability and punctuality
  • Cash Handling
  • Professionalism and Courtesy
  • Store Policy Knowledge
  • Refund Processing
  • Critical Thinking
  • Relationship Building

Languages

English
French
Arabic

Timeline

Associate/Cashier

Gap Inc
01.2023 - Current

Server

Gourmet Privilege
06.2022 - 11.2022

GED -

Dawson College

High School Diploma -

École Secondaire Félix-Leclerc

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Mohamad Sami Wazzan