Mohamad Mustafa Saiyed
Cambridge,Canada
Summary
Experienced professional with six years of experience in automotive service management as a Bodyshop Advisor and Floor Manager at an automotive dealership. I completed a Project Management program at Conestoga College, Doon Campus, and am currently pursuing Motive Power Fundamentals – Automotive Repair. Also working as a cook at Popeyes, ensuring efficient operations and excellent customer service. Skilled in team coordination, process optimization, and customer relations.
Overview
8
8
years of professional experience
Work History
Cook
Popeyes
Cambridge, Ontario
06.2024 - Current
- Cook at Popeyes, responsible for preparing high-quality menu items, maintaining food safety standards, managing kitchen operations efficiently, and delivering excellent service to meet customer satisfaction.
Claim Service Supervisor
Nanavati Cars Pvt Ltd, RENAULT
Vapi-Gujarat, India
10.2023 - 02.2024
- I handled negotiations and claims with motor insurance companies to ensure efficient and fair settlements for our clients
- I handled accidental estimates and dealt with customers, ensuring efficient and fair settlements with motor insurance companies
- I managed the complete process from creating job cards to issuing tax invoices, including preparing accident estimates and liaising with customers to ensure efficient and fair settlements with motor insurance companies
Floor Manager
Kataria Automobiles Pvt.Ltd, Maruti Suzuki
Vapi-Gujarat, India
07.2020 - 07.2023
- Oversee operations and workflow in the bodyshop
- Manage a team of technicians
- Ensure efficient and timely completion of repairs
- Maintain quality standards and address any issues
- Manage availability and maintenance of equipment
- Coordinate with customers and estimate repair costs
- Ensure customer satisfaction
Bodyshop Advisor
Kataria Automobiles Pvt.Ltd, Maruti Suzuki
Vapi-Gujarat, India
07.2017 - 06.2020
- Company Overview: Kataria Automobile Pvt Ltd Is India's No 1 Maruti-Suzuki Dealer
- As an Automobile Bodyshop Advisor, responsibilities include assisting customers with vehicle repair needs, assessing damage, providing cost estimates, and scheduling repairs
- Coordinate with technicians, insurance companies, and suppliers to ensure a smooth repair process.
- Attended advanced training classes to learn new skills and earn certifications for auto body work.
- Maintained a clean and organized working environment with proper safety protocols in place.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Coordinated with insurance companies for repair approvals.
Education
Motive Power Fundamentals-Automotive Repair
Conestoga College Institute of Technology And Advanced Learning
Brantford, ON01-2025
Project Management -
Conestoga College
Cambridge, ON, Canada12-2024
Automobile Engineering -
Gujarat Technological University
Sarigam, Gujarat, India06.2017
High School -
R.M&V.M High School
Valsad, Gujarat, India01.2012
Skills
- Communication Skills
- Customer Service
- Customer Handling
- Teamwork
- Problem-Solving
- Strong leadership
- Adaptability
- Organizational
- Project Management
- Technical Proficiency
- Customer Relationship Management
- Insurance procedures
- Vehicle inspection
- Parts ordering
- Cost estimation
- Customer follow-up
- Collision estimates
- Time Management in Fast-Paced Environment
- Health & Safety Compliance
- Inventory Management
Hobbies and Interests
- Traveling
- Fitness and Exercise
- Football Enthusiast
- Automotive Enthusiast
- Outdoor Activities
- Reading
Languages
- English
- Hindi
- Gujarati
Availability
Monday- Evening, Tuesday- Evening, Thursday- Evening, Friday- Evening, Saturday- Anytime, Sunday- Anytime
Timeline
Cook
Popeyes
06.2024 - Current
Claim Service Supervisor
Nanavati Cars Pvt Ltd, RENAULT
10.2023 - 02.2024
Floor Manager
Kataria Automobiles Pvt.Ltd, Maruti Suzuki
07.2020 - 07.2023
Bodyshop Advisor
Kataria Automobiles Pvt.Ltd, Maruti Suzuki
07.2017 - 06.2020
Motive Power Fundamentals-Automotive Repair
Conestoga College Institute of Technology And Advanced Learning
Project Management -
Conestoga College
Automobile Engineering -
Gujarat Technological University
High School -
R.M&V.M High School