Mohamad Mahdi Hachouche
Surrey
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
Work History
Cowboys Smoke Shop
Bassam Damerji
01.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Saudi Consolidated Engineering Company
Hicham Hachouche
06.2024 - 07.2024
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Helped with Finances of Company expenses.
- Worked in the company's facility management department on different job sites.
Education
BBA - Business Administration And Management
Capilano University
North Vancouver, None06-2026
BBA - Business Administration And Management
LEBANESE AMERICAN UNIVERSITY
BEIRUT06-2026
No Degree - Real Estate License Trading And Service
University of British Columbia
Vancouver, None06-2025
High School Diploma -
ISG DAMMMAM
SAUDI ARABIA 06-2021
Skills
- Customer service
- Time management
- Active listening
- Goal oriented
- Product knowledge
- Conflict resolution
- Entrepreneurial personality
- Innovative mindset
- Ambitious
- Leadership
- Team Player
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Saudi Consolidated Engineering Company
Hicham Hachouche
06.2024 - 07.2024
Cowboys Smoke Shop
Bassam Damerji
01.2023 - Current
BBA - Business Administration And Management
Capilano University
BBA - Business Administration And Management
LEBANESE AMERICAN UNIVERSITY
No Degree - Real Estate License Trading And Service
University of British Columbia
High School Diploma -
ISG DAMMMAM
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