Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohamad Osman

Summary

Dynamic system administrator with expertise in Active Directory, Cisco Networking, and Microsoft Azure. Proven ability to manage complex IT infrastructures and resolve technical issues efficiently. Strong interpersonal skills, including effective communication and problem-solving. Eager to contribute to a collaborative team environment and continually enhance skills.

Overview

1
1
Certification

Work History

Microsoft Azure:

  • Infrastructure as a Service (IaaS):
  • Proficient in creating and managing virtual machines (VMs) to meet diverse workload requirements.
  • Experienced in configuring VM extensions for enhanced functionality and management capabilities.
  • Skilled in implementing and managing Azure Virtual Machine Scale Sets for automatic scaling of VM instances based on demand.
  • Platform as a Service (PaaS):
  • Competent in deploying and managing Azure App Services for hosting web applications with high scalability and availability.
  • Experienced in configuring Azure Functions for serverless computing, automating tasks, and integrating with other Azure services.
  • Networking:
  • Proficient in configuring Azure Virtual Networks (VNets) with custom IP address ranges, subnets, and network security groups for secure communication between Azure resources.
  • Experienced in setting up Azure VPN Gateway and ExpressRoute connections for hybrid cloud connectivity and extending on-premises networks to Azure.
  • Skilled in implementing Azure Traffic Manager and Azure Front Door for global load balancing and high availability of web applications.
  • Storage and Backup:
  • Competent in provisioning and managing Azure Blob Storage, Azure File Storage, and Azure Disk Storage for scalable and durable storage solutions.
  • Experienced in configuring Azure Backup and Azure Site Recovery for data protection, backup, and disaster recovery of on-premises and Azure-based workloads.
  • Identity and Access Management (IAM):
  • Proficient in configuring Azure Active Directory (AAD) for centralized identity management and single sign-on (SSO) across cloud and on-premises applications.
  • Experienced in implementing Azure AD Connect for directory synchronization between on-premises Active Directory and Azure AD.
  • Skilled in enforcing multi-factor authentication (MFA), conditional access policies, and privileged identity management (PIM) for enhanced security.

Active Directory Domain Services (AD DS):

  • Expertise in managing Group Policy Objects (GPOs) for over 400 users, enhancing security and system performance.
  • Proficient in user account creation, deletion, and management, ensuring seamless onboarding and offboarding processes.
  • Experienced in managing forest trusts and permissions, facilitating secure inter-domain communications.
  • Skilled in hybrid cloud integration, optimizing the use of on-premises and cloud resources for improved efficiency.
  • Thorough understanding and hands-on experience in DNS (Domain Name System) management for efficient name resolution across the network.
  • Proficient in DHCP (Dynamic Host Configuration Protocol) configuration and management for automatic IP address assignment and network parameter distribution.
  • Expertise in organizing and managing users, groups, and Organizational Units (OUs) within Active Directory, ensuring efficient access control and resource allocation.
  • Strong troubleshooting skills, capable of diagnosing and resolving complex AD DS issues to minimize downtime and maintain system reliability.
  • Familiarity with PowerShell scripting for task automation and streamlining administrative processes.
  • Experience in disaster recovery planning and implementation, including AD DS backup and restoration procedures to ensure business continuity

SCCM (System Center Configuration Manager):

  • Proficient in deploying software updates and patches, ensuring all systems are up-to-date and secure.
  • Experienced in creating and managing application packages, streamlining software deployment across the organization.
  • Skilled in configuring and managing SCCM collections and boundaries for efficient resource management.
  • Expertise in monitoring and reporting system compliance, providing detailed insights for IT management.
  • Knowledgeable in automating routine tasks using SCCM, improving efficiency and reducing manual workload.
  • Proficient in managing OS deployments and imaging, ensuring consistent and reliable system setups.
  • Skilled in troubleshooting SCCM-related issues, minimizing downtime and ensuring smooth operations.
  • Experienced in integrating SCCM with other Microsoft services, such as Active Directory and Windows Server Update Services (WSUS).

Microsoft 365:

  • User and Account Management:
  • Proficient in creating, managing, and deleting user accounts, ensuring seamless onboarding and offboarding processes.
  • Experienced in managing licenses and subscriptions to optimize resource allocation and cost efficiency.
  • Collaboration Tools:
  • Skilled in configuring and managing Microsoft Teams, SharePoint, and OneDrive, enhancing collaboration and productivity.
  • Proficient in setting up and managing Exchange Online, ensuring reliable email communication and management.
  • Security and Compliance:
  • Expertise in implementing and managing security features, including Multi-Factor Authentication (MFA) and Conditional Access policies, to enhance security.
  • Knowledgeable in configuring compliance policies and data loss prevention (DLP) strategies to protect sensitive information.
  • Administration and Monitoring:
  • Skilled in using the Microsoft 365 Admin Center for monitoring and managing the environment.
  • Proficient in generating and analyzing reports to track usage, performance, and compliance.
  • Migration and Integration:
  • Experienced in planning and executing migrations to Microsoft 365 from on-premises environments or other cloud services.
  • Skilled in integrating Microsoft 365 with other enterprise systems and applications.
  • Troubleshooting and Support:
  • Proficient in diagnosing and resolving issues related to Microsoft 365 applications and services, minimizing downtime and ensuring smooth operations.
  • Skilled in providing end-user support and training, improving overall user experience and adoption.

Red Hat:

  • User Account Management:Proficient in creating and managing user accounts, maintaining secure and organized system access.
  • Automation with Ansible:Experienced with Ansible for configuring and managing Red Hat servers, automating repetitive tasks to increase efficiency.
  • Shared Directories:Skilled in creating and managing shared directories, ensuring proper access controls and data sharing.
  • Task Scheduling:Experienced in scheduling tasks using Crontab and the at command, automating system maintenance and management tasks.
  • System Troubleshooting:Proficient in troubleshooting and resolving Red Hat server issues, minimizing downtime and enhancing reliability.
  • Security Management:Knowledgeable in implementing and managing SELinux policies, improving system security.
  • System Updates and Patch Management:Skilled in performing regular system updates and patch management, ensuring system stability and security.
  • Network Services Management:Familiar with configuring and managing network services (DNS, DHCP, NFS, SAMBA) on Red Hat servers.

Cisco Networking (CCNA):

  • Network Configuration and Management:
  • Proficient in configuring and managing Cisco routers and switches to meet network requirements.
  • Skilled in improving network performance through subnetting, VLAN configuration, and traffic management.
  • Network Design and Implementation:
  • Experienced in designing and implementing LAN and WAN networks, ensuring efficient and reliable connectivity.
  • Proficient in setting up and managing wireless networks, ensuring seamless connectivity and coverage.
  • Network Security:
  • Expertise in managing and securing network infrastructure, including firewalls, ACLs, and VPNs.
  • Routing and Protocols:
  • Skilled in implementing routing protocols such as OSPF, EIGRP, and RIP to optimize network performance.
  • Troubleshooting:
  • Knowledgeable in troubleshooting network issues, utilizing tools such as Cisco IOS commands and packet analyzers.
  • Network Maintenance:
  • Experienced in performing network maintenance and upgrades, ensuring minimal downtime and optimal performance.

Education

Diploma - Information Technology Infrastructure

Netsoft College of Technology
Mississauga ON

Certificate of Completion - Microsoft Active Directory Administration

Netsoft College of Techology
Mississauga ON

Skills

  • Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Security Operations Analyst Associate (SC-200)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300)
  • Citrix Certified Associate: Virtualization (1YO-204)

Certification

  • ITIL Framework Knowledge
  • Incident Management
  • Change Management
  • IT Security Practices
  • Network Troubleshooting
  • Customer Service Skills
  • Documentation and Reporting
  • Jira
  • Zendesk
  • Microsoft server OS

Timeline

Microsoft Azure:

Active Directory Domain Services (AD DS):

SCCM (System Center Configuration Manager):

Microsoft 365:

Red Hat:

Cisco Networking (CCNA):

Diploma - Information Technology Infrastructure

Netsoft College of Technology

Certificate of Completion - Microsoft Active Directory Administration

Netsoft College of Techology

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Mohamad Osman