Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Mohamad (moe) Jawhar

Mohamad (moe) Jawhar

St. Catharines,ON

Summary

As a driven and meticulously organized professional, I embrace every challenge with determination, a skill sharpened through my tenure at Lettuce Meat restaurant. Over the course of 1 year and 3 months, I honed my abilities in time management, organization, and preparation. Engaging daily with customers enhanced my customer service capabilities, ensuring their experiences were elevated. Collaborating with my team, I refined my communication skills, enabling us to efficiently meet tasks and deadlines together. Currently, I contribute to Mosaic North America as an E-commerce Coordinator for the ShopHere program, powered by Google. In this role, I support small businesses in establishing and optimizing their online stores across various platforms. This includes guiding them through the intricacies of managing their online presence and leveraging marketing strategies to maximize their digital footprint. Throughout my academic and professional journey, I have been consistently recognized for my diligence and productivity by both professors and colleagues alike. My experience has cultivated a robust foundation in communication, management, and teamwork. I am eager to bring these skills to your organization and contribute to your team's success. Enclosed is my resume, and I welcome the opportunity for a discussion to explore how my expertise can benefit your firm. Please feel free to contact me at (905-325-1855) at your convenience. I am grateful for your consideration and look forward to your response.

Overview

2
2
years of professional experience
1
1
Certification

Work History

E-COMMERCE COORDINATOR

Mosaic North America
05.2022 - 05.2024
  • Designed & developed E-Commerce platforms for more than 100+ Canadian SMBs; digitized products, website copy, shipping strategies, etc
  • Ensured all clients are highly satisfied with their online presence & visual design
  • Succeeded in reaching targets, number of businesses dialed and accounts managed
  • Collaborated with cross-functional teams on site-wide improvements, enhancing overall functionality and appearance.
  • Analyzed website metrics to identify trends, making data-driven decisions to improve user experience and conversion rates.
  • Multiple websites showcased in weekly meetings for design, functionality & UX Experience
  • Proven track record of exceeding client expectations and being an engaging team member
  • Worked one on one with clients to help train them on all relevant functions of the E-commerce platforms(Shopify, Square, Bookmark)
  • Worked one on one with clients to implement Digital Marketing/SEO Strategies.

WAREHOUSE ASSOCIATE

Book Depot
01.2022 - 04.2022
  • Operated complex machinery on a daily basis, ensuring optimal functionality and safety
  • Coordinated effectively with colleagues and team members to facilitate seamless operations
  • Managed warehouse inventory with precision, maintaining accurate records and ensuring timely supply chain processes.

WAITER/CASHIER

Lettuce Meat
  • Managed inventory effectively while serving dual roles as a waiter and cashier
  • Coordinated with colleagues to streamline internal processes, facilitating daily work requests
  • Maintained a high standard of customer service and satisfaction throughout.

Education

BBA - International Business

Brock University
St Catharines
04.2022

High School Diploma -

Thamer International School
Jeddah, Saudi Arabia
04.2018

Skills

  • Customer Relationship Management (CRM)
  • Digital Marketing
  • E-commerce Optimization
  • Web Design
  • Search Engine Optimization (SEO)
  • Microsoft Excel in a professional capacity
  • Microsoft Word in a professional capacity
  • Microsoft Access in a professional capacity
  • Microsoft PowerPoint in a professional capacity
  • Professional in Shopify, Square, and Bookmark
  • Client Relationship Development
  • Sales expertise

Certification

  • Shopify E-commerce Certification, 06/2022
  • Google Ads Certification, 05/2022

References

  • Khodor Eido, Operations Manager, Lettuce Meat, +961 76726486, Khodoreido61@gmail.com
  • Krishna Murali, E-commerce Manager, Mosaic North America, +1 (226)-208-1196, Krishna.murali.ergo@gmail.com

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

E-COMMERCE COORDINATOR

Mosaic North America
05.2022 - 05.2024

WAREHOUSE ASSOCIATE

Book Depot
01.2022 - 04.2022

WAITER/CASHIER

Lettuce Meat

BBA - International Business

Brock University

High School Diploma -

Thamer International School
Mohamad (moe) Jawhar