Mohamad Ghamraoui

Managed daily store operations to ensure exceptional customer service experiences.

• Follow up with customer's purchases.
• Implemented visual merchandising strategies to enhance product displays and attract customers.
• Resolved customer inquiries and complaints effectively, fostering loyalty and repeat business.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Improved customer satisfaction through follow up and feedback.
• Managing a daily average of 50 incoming calls.
• Managing a daily average of 20 customers.

fAnalyzed sales data to identify trends, optimize product placement, and improve sales performance.

• Attract customers through social media promotions.
• Developed staff schedules to maintain optimal coverage during peak hours and events.
• Coordinated promotional events to drive traffic and boost store visibility in the community.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed Weekly payroll and some Account Payables.
• Managed orders for most cost affective and quality.
• Followed up with customer's appointment and work progress.
• Managing incoming calls and emails on daily basis.