MOHAMAD EL-BIZRI
MONTREAL,QC
Summary
Results-driven Logistics Specialist with five years of experience optimizing supply chain operations and enhancing client satisfaction. Utilizes expertise in ERP, WMS, and TMS systems to streamline processes and ensure timely, accurate deliveries. Focused on building strong client relationships and upholding high performance standards through effective communication and precise record-keeping.
Overview
4
4
years of professional experience
Work History
Logistics Coordinator
Ecarpetgallery
Montreal, QC
11.2025 - Current
- Coordinated shipments and deliveries to ensure timely logistics support.
- Processed purchase orders and tracked order fulfillment status to ensure timely delivery.
- Coordinated daily transportation activities, scheduling and routing shipments to optimize delivery.
- Assisted in developing logistics strategies that improved operational efficiency.
- Collaborated with team members to streamline transportation processes.
- Resolved any issues or discrepancies related to product delivery or receipt promptly.
- Coordinated with customs brokers to ensure smooth and compliant international shipments.
- Completed customs documents for international shipments in accordance with legal requirements.
KEY ACCOUNT MANAGER
Vitesse Transport
Dorval, CA
04.2025 - 08.2025
- Managed end-to-end operations for key accounts, enhancing service delivery and achieving measurable improvements in client satisfaction.
- Fostered strong client relationships through regular communication and feedback sessions, enhancing service alignment with client expectations.
- Established strong relationships with clients as well as carriers based on effective communication.
- Optimized shipping schedules to improve on-time delivery rates, boosting customer satisfaction and minimizing service disruptions.
- Implemented enhanced quality control protocols, ensuring error-free shipments and improving overall customer satisfaction.
- Developed customized SOPs for new clients, enhancing onboarding processes and ensuring seamless integration into existing operations.
- Monitored and analyzed key performance indicators to ensure operational effectiveness.
- Coordinated logistics for full truckloads and less-than-truckloads, optimizing delivery efficiency across all shipment types.
- Partnered with cross-functional teams to enhance communication, resulting in timely deliveries and improved operational efficiency.
- Trained warehouse associates on operational procedures, cultivating a knowledgeable team that consistently met performance standards.
- Fostered a collaborative environment by mentoring new hires, ensuring they quickly adapted to operational standards and team culture.
SHIPPING SPECIALIST
Vention
Lachine, CA
01.2023 - 01.2024
- Coordinated shipping schedules, achieving timely delivery of products.
- Processed shipping documentation for compliance with regulations, reducing errors.
- Implemented process improvements to enhance overall shipping efficiency.
- Labeled, packaged, and secured shipments for safe transit, minimizing damage risk.
- Inspected outgoing packages to ensure compliance with required specifications.
- Reviewed and verified shipping documents to ensure accuracy of data entered in the system.
- Operated forklift to load and unload cargo from trucks and containers.
SHIPPING SPECIALIST
Bestseller
Montreal, CA
11.2022 - 01.2023
- Coordinated shipping schedules to achieve on-time product delivery.
- Processed shipping documentation to maintain compliance with regulations.
- Reviewed and verified shipping documents to ensure accuracy of data entered in the system.
- Ensured all shipments were properly labeled, packaged, and secured for safe transit.
- Scheduled trucking services for local deliveries within specified time frames.
- Updated customers on shipping status and delivery timelines.
- Coordinated with customers to arrange pick-up or delivery of shipments.
- Implemented process improvements to enhance overall shipping efficiency.
- Identified order discrepancies and damaged items and notified the supervisor.
- Directed warehouse team in stocking merchandise, pulling orders, and setting up loads.
LOGISTICS SPECIALIST
Bestseller
Montreal, CA
11.2021 - 10.2022
- Collaborated with cross-functional teams to execute logistics projects and initiatives effectively.
- Monitored delivery schedules and communicated status updates to ensure on-time arrivals.
- Coordinated daily dispatches for local and long-distance carriers, optimizing delivery schedules.
- Coordinated with freight forwarders to expedite international shipments.
- Developed and maintained relationships with vendors to ensure the timely delivery of materials.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Logged, processed, and followed up on merchandise authorization shipments in databases.
- Provided support in developing new processes for improving operational efficiencies.
- Directed team activities by establishing task priorities and providing guidance.
Education
BACHELOR'S - FINANCE
Beirut Arab University
Tripoli, LB01-2021
Skills
- ERP/WMS/TMS
- Data entry
- Forklift Driving
- Organizational Skills
- Time Management
- Problem Solving
- Effective communication
- Attention to Detail
Websites
Hobbies and Interests
- Reading: A voracious reader with a fondness for thought-provoking literature.
- Exercise: Maintaining a healthy lifestyle through regular exercise.
- Travel: An avid traveler who has explored 9 countries and counting. From the ancient wonders of Egypt and Turkey to the vibrant cultures of Germany, Belgium, and the USA.
Languages
- Arabic (Native)
- English (Highly proficient)
- French (Proficient)
Timeline
Logistics Coordinator
Ecarpetgallery
11.2025 - Current
KEY ACCOUNT MANAGER
Vitesse Transport
04.2025 - 08.2025
SHIPPING SPECIALIST
Vention
01.2023 - 01.2024
SHIPPING SPECIALIST
Bestseller
11.2022 - 01.2023
LOGISTICS SPECIALIST
Bestseller
11.2021 - 10.2022
BACHELOR'S - FINANCE
Beirut Arab University