An experienced program manager, I bring 15 years of expertise in leading cross-functional engineering projects within international institutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Leading Engineer & Advisor to Water and Habitat program
The International Committee Of The Red Cross (ICRC) - Water And Habitat Department
07.2018 - 02.2024
Spearheaded the strategic planning and execution of the Water and Habitat (WatHab) Program, coordinating efforts to deliver impactful, life-saving projects.
Crafted and implemented program strategies aligned with ICRC's mission and goals.
Cultivated a collaborative environment within the team and across departments.
Collaborated closely with the ICRC Health Department and Economic Security Department, aligning our initiatives to promote comprehensive well-being and economic stability.
Monitored and evaluated program performance metrics to ensure effectiveness and efficiency.
Reported regularly on program status to senior management and stakeholders.
Directed ICRC-WatHab's humanitarian aid operations, ensuring the prompt delivery of essential supplies that significantly improved the living conditions of those in need.
Forged strong partnerships with Syria's National Society (SARC) and represented WatHab in national cluster meetings, advocating for humanitarian priorities and vulnerable communities.
Managed the entire logistics process, demonstrating a keen attention to detail and a deep understanding of procurement procedures.
Ensured accuracy and compliance in contract drafting and documentation.
Empowered the Syrian Arab Red Crescent (SARC) team to deliver essential services effectively, enhancing their capacity to respond to community needs.
Entrusted with additional responsibilities during the absence of the WatHab zone head.
Led the strategic planning and execution of over 100 complex projects in Syria's North West.
Full responsibility over the department's projects in tow Syrian provinces.
Led a team of 65 members from different ICRC's departments (Health, Economic Security, and Protection).
Spearheaded the partnership relations, leading to my selection as a focal point between WASH department and the assistance departments of ICRC.
Represented WatHab in national cluster meetings, advocating for priorities and identifying gaps.
Oversaw the entire logistics process, ensured accuracy and compliance in contract drafting and documentation.
I held the responsibility for the capacity building program for our partners.
Water and Habitat (WatHab) - Engineer
The International Committee Of The Red Cross (ICRC) - Water And Habitat Department
04.2015 - 07.2018
Initiated projects starting with field assessments and planned emergency interventions
Rehabilitated essential infrastructure like water pumping stations, health facilities, and bakeries, as well as enhanced the capacity of forensic departments
Designed and planned projects for improving living conditions
Prepared detailed studies, bills of quantities, and precise drawings to guide project execution
Managed project implementation, monitored progress, and coordinated with partners
Concluded projects by reviewing outcomes, documenting successful collaborations, and measuring the impact.
Consultant Engineer
The International Organization for Migration - IOM, UN Migration
06.2014 - 03.2015
Completed 10 assessments focusing on Water, Sanitation, and Hygiene operations, targeting essential infrastructure
Meticulously evaluated project sites considering workforce, stakeholder roles, accessibility, climate, terrain, local regulations, and utility availability
Supervised project implementation in collaboration with contractors, ensuring compliance with specifications, quality standards, and timelines
Conveyed project progress and status to managers.
Program Manager
Syrian Arab Red Crescent (SARC) - Water And Sanitation Department
10.2013 - 03.2015
Led the humanitarian interventions in internally displaced persons' centers
Contributed to contingency planning and emergency response for Aleppo city
Oversaw sewage network rehabilitation in conflict zones, collaborating with INGOs and WASH organizations for effective coordination and resource management
Provided regular status reports, working with local authorities for community-beneficial projects
Optimized water quality and storage
Facilitated cross-line missions to alleviate civilian suffering, including negotiations and repairs of water and electrical networks
Mapped projects and distributed hygiene supplies.
Field Team Leader
Syrian Arab Red Crescent (SARC) - Field Intervention team
06.2012 - 03.2015
Led vital negotiations with ground stakeholders to maintain water stations, secured civilian assets, and resolved the Aleppo water crisis
Humanitarian Cross-line Missions Coordination: Directed and executed cross-line missions to repair networks in conflict zones and support besieged areas
Humanitarian Missions to Aleppo Central Prison: Conducted humanitarian missions to the central prison in Aleppo, and delivered aid, support, and medical care to detainees while navigating high-risk environments.
First Aid Trainer and Ambulance Squad Leader
Syrian Arab Red Crescent (SARC) - First Aid/ Ambulance service
08.2010 - 03.2015
Conducted numerous successful first-aid training sessions, equipping individuals with essential skills
Played a pivotal role in updating the knowledge of Syrian Arab Red Crescent's First Aid squad members
As Squad Team Leader, oversaw ambulance service operations
Ensured safer access for my team, patients, and myself
Operated with precision and urgency
Maintained rigorous preparation, keeping the ambulance and equipment ready for swift responses.
Education
Advanced Studies in Humanitarian Leadership And Management -
Luzern University - Switzerland
03.2020
Master's Degree in Business Administration -
Syrian Virtual University, Syria
01.2020
Bachelor of Science in Civil Engineer, Specializing in Topography -
Water & sanitation engineering in the humanitarian context, Nairobi, Kenya with the ICRC, 2023
Geographical information systems using ArcGIS, 2023
Retrofitting of earthquake damaged structural elements course, 2023
Construction management training, 2022
Retrofitting of war damaged structural elements course, 2021
Project management for professionals, 2020
Leading a team training, 2019
Effective presentation techniques, 2018
Operational communication, 2018
Protection of civilian population in conflicts, 2018
Borehole design, 2017
Safety and security in the field, 2017
Water pump course, 2016
Basics of Solar power systems, 2016
Receipt of construction works - Campus training, 2015
Water and sanitation in emergencies, 2014
Interlocution to the water network fittings & accessories, 2014
TOT (training of trainers) - SARC, 2012
Certification
PMP
First Aid trainer
Timeline
Leading Engineer & Advisor to Water and Habitat program
The International Committee Of The Red Cross (ICRC) - Water And Habitat Department
07.2018 - 02.2024
Water and Habitat (WatHab) - Engineer
The International Committee Of The Red Cross (ICRC) - Water And Habitat Department
04.2015 - 07.2018
Consultant Engineer
The International Organization for Migration - IOM, UN Migration
06.2014 - 03.2015
Program Manager
Syrian Arab Red Crescent (SARC) - Water And Sanitation Department
10.2013 - 03.2015
Field Team Leader
Syrian Arab Red Crescent (SARC) - Field Intervention team
06.2012 - 03.2015
First Aid Trainer and Ambulance Squad Leader
Syrian Arab Red Crescent (SARC) - First Aid/ Ambulance service
08.2010 - 03.2015
Advanced Studies in Humanitarian Leadership And Management -
Luzern University - Switzerland
Master's Degree in Business Administration -
Syrian Virtual University, Syria
Bachelor of Science in Civil Engineer, Specializing in Topography -
University of Aleppo, Syria
PMP
First Aid trainer
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