MOHAMAD ALI EL NAIM
Edmonton,Canada
Summary
Throughout my career, I’ve built a reputation for reliability, teamwork, and a strong work ethic. I’ve consistently contributed to smooth daily operations, whether through efficient delivery support, maintaining organized and safe work environments, or providing excellent customer service. I take pride in always completing tasks accurately, learning quickly, and helping my team achieve goals — qualities that have allowed me to grow and succeed in every role I’ve taken on.
Overview
3
3
years of professional experience
Work History
Truck Driver Assistant & Trailer Loading/Unloading
Day & Ross Dedicated
08.2024 - Current
- Supported truck drivers with route navigation and efficient delivery execution.
- Performed loading and unloading of cargo, ensuring proper handling and secure transportation.
- Maintained a clean, safe, and organized work environment in compliance with company policies.
- Collaborated effectively with team members to ensure timely and accurate delivery of goods.
- Verified shipment documentation (e.g., bills of lading, delivery receipts) to ensure accuracy before and after transit.
- Assisted with vehicle inspections, checking tires, lights, and fluid levels to support safe operation.
- Maintained delivery logs and records, documenting time, mileage, and delivery completion status.
Crew Member
BigBite Restaurant
08.2024 - 09.2025
- Assisted in food preparation and maintained cleanliness of the kitchen area.
- Supported team members during busy hours to ensure timely service.
- Ensured compliance with food safety and hygiene standards.
- Provided friendly and efficient customer service when needed.
Restaurant Service Crew Member
Quickmeal Restaurant
05.2022 - 06.2024
- Delivered exceptional customer service by welcoming guests and assisting with order placement.
- Handled cash and electronic transactions accurately, ensuring proper payment processing and change distribution.
- Responded to customer inquiries and resolved concerns promptly and professionally to ensure satisfaction.
- Maintained cleanliness and organization of dining and service areas in accordance with health and safety standards.
- Collaborated effectively with team members to provide a seamless and enjoyable dining experience.
- Restocked supplies such as napkins, condiments, and utensils to maintain service readiness.
- Monitored inventory levels and communicated shortages or restocking needs to management.
- Assisted with opening and closing procedures, including cleaning, equipment checks, and cash reconciliation.
Education
Upgrading High School - undefined
Center High
Edmonton10.2025
High School Diploma - undefined
Averros College
Lebanon06.2024
Skills
- Skilled in using Microsoft Office tools (Word, Excel, Outlook) to create documents, organize data, and manage communication efficiently
- Skilled in kitchen preparation and organization, ensuring efficient workflow, quality food presentation, and compliance with hygiene regulations
Languages
Fluent Arabic, written and spoken
Advanced English, written and spoken
Timeline
Crew Member
BigBite Restaurant
08.2024 - 09.2025
Truck Driver Assistant & Trailer Loading/Unloading
Day & Ross Dedicated
08.2024 - Current
Restaurant Service Crew Member
Quickmeal Restaurant
05.2022 - 06.2024
Upgrading High School - undefined
Center High
High School Diploma - undefined
Averros College