Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mohamad Al Achek

Toronto,ON

Summary

Passionate about hospitality with hands-on experience in both front-of-house and back-of-house operations, I am eager to apply my well-rounded skills, strong work ethic, and dedication to delivering exceptional service in a dynamic team environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Lead

Lambton Golf and Country Club
04.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Server

Paramount Fine Foods
04.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Line Cook

Paramount Fine Foods
04.2022 - 04.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Maintained a clean and organized workstation, ensuring compliance with health department regulations.
  • Worked effectively in fast-paced environments.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.

Hotel Intern

IHG Hotels & Resorts
04.2021 - 08.2021
  • Enhanced guest satisfaction by promptly addressing concerns and resolving issues.
  • Streamlined check-in procedures for improved efficiency and reduced wait times.
  • Managed front desk operations, effectively handling reservations, cancellations, and special requests.
  • Participated in employee training programs to enhance professional skills for continuous career growth within the hospitality industry.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Education

Diploma - Hospitality And Tourism Management

George Brown College
Toronto, None
04-2024

Skills

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Customer service

  • Problem-solving

  • Time management

  • Attention to detail

  • Adaptive leadership style

  • Knife skills

  • Calm under pressure

  • Problem resolution

  • Decision-making

Languages

English
Full Professional
Arabic
Native or Bilingual

Certification

Smart serve

Food handler

Food safety


Timeline

Server

Paramount Fine Foods
04.2024 - 01.2025

Service Lead

Lambton Golf and Country Club
04.2023 - Current

Line Cook

Paramount Fine Foods
04.2022 - 04.2023

Hotel Intern

IHG Hotels & Resorts
04.2021 - 08.2021

Diploma - Hospitality And Tourism Management

George Brown College

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Mohamad Al Achek