Mohamad Al-Shakarchi
Richmond,BC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Empathetic Care Worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
1
1
year of professional experience
Work History
Receptionist
Pain Free Health Clinic
2023.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phones promptly and directed incoming calls to correct offices.
- Working with insurance and billing clients.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Recreation Assistant
Hamilton Village Care Centre
2022.11 - Current
- Assisted disabled clients to support their independence and well-being.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Supervised daily activities and provided assistance to staff and elderly
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted in preparing recreational materials and supplies for each activity to do with elderly.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in team environment.
Education
High School Diploma -
École Secondaire Hugh McRoberts Secondary School
Richmond, BC06.2024
Skills
- Administrative and Clerical Support
- Schedule Management
- Document Control
- Records Preparation
- Patient Benefits Confirmation
- Customer and Client Relations
- Call Answering and Routing
- Billing and Payment Processing
- Organization and Efficiency
- Office Equipment Operation
- Time Management
- Companionship and Emotional Support
- Respectful and Compassionate
- Emergency Situations
- Continuous Development
- Client Transportation
- Client Records Management
- Personal Care Assistance
- First Aid and Safety
- Verbal and Written Communication Skills
- Developing Client Trust
- Dependable and Responsible
- Multitasking and Organization
- Dementia and Alzheimer's Knowledge
Additional Information
References:
604-553-8435
604-499-6576
Timeline
Receptionist
Pain Free Health Clinic
2023.05 - Current
Recreation Assistant
Hamilton Village Care Centre
2022.11 - Current
High School Diploma -
École Secondaire Hugh McRoberts Secondary School
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