Mohamad Abbas
Windsor,ON
Summary
Seeking a part time or full time job where I can gain experience through hands-on work, and to utilize my skills and abilities to the benefit of myself and my employer. Available everyday (open till close) Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
Work History
Claims Assistant
Global Excel Management
11.2021 - 08.2023
- Logged, allocated and managed claims.
- Prepared files, letters and notices..
- Transmitted case files between offices.
- Prepared and presented detailed reports to management on claims issues to aid in decision making.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Developed and implemented strategies to improve claim processes.
- Followed up with customers on unresolved issues.
Restaurant Busser
El, restaurant
01.2016 - 01.2021
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Call Center Representative
Pizza Hut FMI
01.2020 - 04.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Responded to customer calls to answer questions about products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Graduated -
edmond elementary school
École secondaire catholique E.J. Lajeunesse
St Clair College
Skills
- Fast learner
- Energized
- Hard worker
- Proficiently organized
- Computer skills
- Liability Determinations
- Coordinating Documents
- Professional Development
Timeline
Claims Assistant
Global Excel Management
11.2021 - 08.2023
Call Center Representative
Pizza Hut FMI
01.2020 - 04.2020
Restaurant Busser
El, restaurant
01.2016 - 01.2021
Graduated -
edmond elementary school
École secondaire catholique E.J. Lajeunesse
St Clair College
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