Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mohadeseh Fallah

1700simcoe,North Campus ,Oshawa,ON,ON

Summary

Motivated and reliable team player with a strong work ethic and excellent customer service skills. Experienced in fast-paced food service environments, including handling orders, preparing meals, and maintaining cleanliness. Quick learner with a positive attitude and a passion for delivering quality food and friendly service. Eager to contribute to the Uptown Wings team and help ensure a great experience for every customer.

Overview

3
3
years of professional experience

Work History

Host

LA coffee and restaurant
Tehran_Iran, Tehran
01.2024 - 11.2024
  • Checked identification for guests who appeared under age 21.
  • Inspected dining areas for any damages or defects.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Took reservations over phone and in person.
  • Served as point-of-contact for resolving guest complaints or special requests.

Cashier

ASP Grill House
Tehran_iran, Tehran
12.2022 - 12.2023
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Ensured compliance with all safety regulations within the store environment.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.

Server

Orkide restaurant
Tehran_Iran , Tehran
09.2021 - 11.2022
  • Stayed informed about daily specials, new menu items, promotions.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Bachelor of Science - Biological Sciences

Ontariotech University
Oshawa, ON

Skills

  • Time management
  • Menu management
  • Reservation management
  • Seating arrangements
  • Customer service
  • Communication skills
  • Guest feedback
  • Telephone reception

Languages

English
Full Professional
Persian
Native/ Bilingual

References

References available upon request.

Timeline

Host

LA coffee and restaurant
01.2024 - 11.2024

Cashier

ASP Grill House
12.2022 - 12.2023

Server

Orkide restaurant
09.2021 - 11.2022

Bachelor of Science - Biological Sciences

Ontariotech University
Mohadeseh Fallah