MOHABBAT HOSSEINI
Toronto,ON
Summary
Seeking a responsible job with an opportunity for professional challenges. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with exemplary passion for developing relationships.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
The Body Shop
11.2022 - 01.2023
- Researched and resolved account and service problems with friendly, knowledgeable support
- Greeted customers and helped with product questions, selections, and purchases.
Cashier
Farm Boy, Yonge and Soudan
05.2022 - 12.2022
- Resolved customer complaints and maintained a clean and tidy checkout area
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Helped customers complete purchases, locate items, and join reward programs.
Event Staff Volunteer
Tirgan
07.2022 - 07.2022
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Set up event facilities and equipment, cleaned areas and organized supplies.
Surgical Assistant
Clinic Dr.Hosseini Ahvaz
07.2021 - 12.2021
- Protected patients from infection by setting up and managing sterile operating fields
- Paid close attention to operating procedures for adherence to established surgical techniques
- Minimized surgical bleeding with skilled ligation and clamping of blood vessels
- Arranged supplies and instrumentation to meet the needs of individual surgeons and enhance team efficiency
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Pharmacy Assistant
Razi Drugstore
04.2020 - 04.2021
- Helped customers complete purchases, locate items, and join reward programs
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Received incoming supplies and stocked in correct locations.
Education
Bachelor of Science - Biomedical science
Toronto Metropolitan University
04.2024
Skills
- Stocking and Replenishing
- Order Fulfillment
- Microsoft Word
- Retail Sales Customer Service
- Problem-Solving Ability
- Computer Proficiency
- CrossFit Athlete
- Health and Wellness
Timeline
Customer Service Representative
The Body Shop
11.2022 - 01.2023
Event Staff Volunteer
Tirgan
07.2022 - 07.2022
Cashier
Farm Boy, Yonge and Soudan
05.2022 - 12.2022
Surgical Assistant
Clinic Dr.Hosseini Ahvaz
07.2021 - 12.2021
Pharmacy Assistant
Razi Drugstore
04.2020 - 04.2021
Bachelor of Science - Biomedical science
Toronto Metropolitan University
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