Moguem Priscille Nguessom
Brampton,ON
Summary
Motivated sales assistance dedicated to providing top of line customer service.Inventory management,cash handling and strong sales and demonstrated ability to effectively communicate with french speaking customers in order to satisfy their needs.Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Call Center Agent
KTH Shelburne Manufacturing
09.2025 - 11.2025
- Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
- Provided accurate information regarding products and services to potential clients.
- Engaged customers through active listening, ensuring thorough understanding of their needs.
- Navigated multiple software applications simultaneously during calls for efficient information retrieval and data entry tasks.
- Provided exceptional support to customers with accurate information on products, services, and policies.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in both English and french languages.
Sales Associate
Urban Planète
07.2025 - 09.2025
- Assisted customers with product selection, providing tailored recommendations based on individual needs.
- Maintained knowledge of current promotions and sales to optimize customer engagement.
- Processed transactions efficiently using point-of-sale systems, ensuring smooth check-out experiences.
- Organized merchandise displays to enhance visibility and drive sales effectiveness.
Secretary
Poste Office and Telecommunication
01.2023 - 03.2025
- Coordinated office activities to enhance communication and efficiency.
- Managed scheduling and appointment booking for staff and clients.
- Maintained accurate records and files, ensuring compliance with policies.
- Prepared correspondence, reports, and documents with attention to detail.
Education
Graduate Certificate - Health Administration
Seridan College
Mississauga, ON12-2026
Skills
- Fluent bilingualism
- Document translation
- File management
- Spreadsheet creation
- Customer service
- Computer skills
- Relationship building
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Call Center Agent
KTH Shelburne Manufacturing
09.2025 - 11.2025
Sales Associate
Urban Planète
07.2025 - 09.2025
Secretary
Poste Office and Telecommunication
01.2023 - 03.2025
Graduate Certificate - Health Administration
Seridan College