Moghira Alwan
Cambridge,Ontario
Overview
4
4
years of professional experience
Work History
Barbershop Manager
Eagle Barbershop
08.2020 - Current
- Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
- Open communication is crucial within staff members as it ensures a positive atmosphere in the workspace.
- Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
- Oversaw financial management tasks such as budget creation, expense tracking, and cash flow monitoring for optimal business performance.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Resolving clientele complaints to ensure satisfaction.
Education
High School Diploma -
St. Benedict C.S.S
Cambridge, ON06.2023
Skills
- Health and safety compliance
- Appointment management
- Scheduling Coordination
- Employee Retention
- Business Administration
- Decision-Making
- Good Judgment
- Staff Management
- Staff Training
Languages
English
Full Professional
Arabic
Native or Bilingual
Hobbies
I would like to mention one Hobby of mine and that is training Muay Thai, Muay Thai is a crucial factor to my discipline as it requires high level of mental/physical discipline to train this combat sport, on days I do not feel like training, I still show up and try my absolute best that day, as showing up and training regardless of how I feel portrays what kind of discipline I have got, and that translates to many things in life including working in all jobs.
Timeline
Barbershop Manager
Eagle Barbershop
08.2020 - Current
High School Diploma -
St. Benedict C.S.S