Moges Gebre-Giorgis
Gatineau
Summary
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
18
18
years of professional experience
Work History
Food and Beverage Manager
Courtyard by Marriott
01.2015 - Current
- Company Overview: https://www.linkedin.com/company/3012256/
- Achievements: Introduced a centralized purchasing system alongside establishing an effective cost control philosophy amongst staff and management
- Responsible for the operation of all food and beverage revenue centers including a full service restaurant, a Starbucks outlet, and a convenience pantry outlet “The Crate”
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Implemented a successful food and liquor costing structure by applying a proven system for cost control
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Managed, from conception to execution, details on conferences and events from small to large scale groups (200 attendees and above)
- Organized successful special events that contributed to increased sales figures.
- Spearheaded multiple projects in promoting brand standards and brand recognition
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Directed exclusive Marriott mandated projects in the implementation of POS systems compliant with Canadian/US point of purchase regulatory bodies
Restaurant Manager
Courtyard by Marriott
01.2011 - 01.2015
- Company Overview: https://www.linkedin.com/company/3012256/
- Achievements: 30% overall sales increase by amplifying restaurant exposure in the business community
- Managed and operated a 140 seats restaurant within a hotel establishment;
- Carefully interviewed, selected, trained, and supervised staff.
- Recruited and trained staff members for culinary and bar operations;
- Reconciled cash and credit card transactions to maintain accurate records.
- Adhered to health and safety regulations by staying complaint with necessary requirements of running a hotel restaurant operation;
Head Banquet Server-Facilitator
Ottawa Conference and Event Centre
09.2006 - 01.2011
- Company Overview: https://www.linkedin.com/company/57760310/
- Achievements: Recipient of the Service Excellence Award, for exceptional client focused service
- Facilitated conferences and events by arranging room set up, audiovisuals, and food and beverage
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Provided service for corporate breakfast symposiums as well as fine dining evening galas
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Supervised team members and service agency personnel in the execution of weeklong conferences
- Recognized and awarded on multiple occasions for outstanding customer service qualities
Education
College Diploma - Small And Medium Enterprise Management
Algonquin College
Ottawa, ONSkills
- Food and beverage operations
- Cost control
- Wine pairing
- Menu development
- Labor management
- Inventory management
- Safe food handling
- Event coordination
- Scheduling
- Critical thinking
- Coaching and mentoring
- Supply ordering and management
Languages
English
Full Professional
Italian
Full Professional
French
Limited Working
Timeline
Food and Beverage Manager
Courtyard by Marriott
01.2015 - Current
Restaurant Manager
Courtyard by Marriott
01.2011 - 01.2015
Head Banquet Server-Facilitator
Ottawa Conference and Event Centre
09.2006 - 01.2011
College Diploma - Small And Medium Enterprise Management
Algonquin College
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