Moe Yamashita
Toronto,Ontario
Summary
Hardworking and committed individual with over a decade of customer service experience. Demonstrates the ability to troubleshoot problems by utilizing strong verbal and written communication, interpersonal, and organizational skills.
Overview
13
13
years of professional experience
Work History
Freelance Nail Artist
Self-employed
03.2017 - Current
- Enhanced customer satisfaction by providing high-quality nail art and ensuring a comfortable salon experience.
- Increased client retention by building strong relationships and offering personalized nail design solutions.
- Gained knowledge of over all work, including reservation management, quick responses for inquiries, and expense calculations using Excel.
- Acquired new customers by online marketing. (eg; Instagram)
Nail and Make-up Artist
Various Locations Throughout Toronto
01.2017 - 03.2020
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Assisted with budget preparation and monitoring, contributing to better expense control.
Make-up and Hair Stylist
Various Locations In Tokyo Japan
01.2012 - 02.2016
- Boosted sales through effective upselling of complementary cosmetic products and hair accessories.
- Developed strong relationships with clients, leading to increased great reviews and referrals.
- Assisted in inventory management, keeping track of stock levels and placing orders as needed.
Education
Diploma - Business Management
Toronto School of Management
Toronto, ON01.2021
Diploma - Total Beauty
Be-STAFF MAKEUP UIVERSAL
Tokyo, Japan04.2012
High School Diploma -
Daiichi University of Pharmacy High School
Fukuoka, Japan04.2010
Skills
- Microsoft Office
- Client Relationship & Communication
- Office Organization & Coordination
- Detail Oriented & Analytical
Languages
English
Professional
Japanese
Native/ Bilingual
Timeline
Freelance Nail Artist
Self-employed
03.2017 - Current
Nail and Make-up Artist
Various Locations Throughout Toronto
01.2017 - 03.2020
Make-up and Hair Stylist
Various Locations In Tokyo Japan
01.2012 - 02.2016
Diploma - Business Management
Toronto School of Management
Diploma - Total Beauty
Be-STAFF MAKEUP UIVERSAL
High School Diploma -
Daiichi University of Pharmacy High School
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