Moe Salam
London,ON
Summary
To seek and maintain a full-time position that offers professional challenges utilizing and developing corporate and interpersonal skills
Overview
7
7
years of professional experience
Work History
Guest Experience Coordinator
Genesis London
02.2024 - 05.2024
- Enhanced dealership reputation through active involvement in community events and charitable organizations.
- Help Guests protect their investment with the proper protection plan
- welcome guests and leading them to the proper direction depending on their vehicle of interest
- Sending welcoming and service follow up emails
Delivery/Technology Specialist
Lexus Of London
07.2023 - 02.2024
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Explained all the specs and features that Lexus designed in their brand new luxurious vehicles when new guests come to pick up their brand new/ preowned vehicle.
- Captured and distributed video of company events and workshops for publication on company website and social media page.
Gym Attendant
Goodlife Fitness
03.2020 - 11.2022
- Helped clients choose the right equipment and give them how-to-use and safety instructions while maintaining a high level of proficiency with clients.
- Boosted member engagement with group classes by actively promoting available offerings and assisting instructors with class setup as needed.
- Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
CSR
Starwood Capital Group
08.2017 - 06.2018
- Responded to customer requests for products, services, and company information.
- Met customer call guidelines for service levels, handle time and productivity.
Education
OMVIC
Georgian College of Applied Arts And Technology
Barrie, ON04.2024
HIgh School Diploma -
H. B. Beal Secondary School
London, ON2016
Skills
- Guest Relations
- Quality Assurance
- Promotional Events
- Security Procedures
- Inventory Management
- Computer Software
- Equipment Maintenance
- Merchandise Sales
- Customer Retention
- Customer Satisfaction
Timeline
Guest Experience Coordinator
Genesis London
02.2024 - 05.2024
Delivery/Technology Specialist
Lexus Of London
07.2023 - 02.2024
Gym Attendant
Goodlife Fitness
03.2020 - 11.2022
CSR
Starwood Capital Group
08.2017 - 06.2018
OMVIC
Georgian College of Applied Arts And Technology
HIgh School Diploma -
H. B. Beal Secondary School
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