Moe Khaled
Toronto,ON
Summary
Enthusiastic Senior Operations Manager offering 5-year background overseeing production of goods and provision of services in manufacturing. Polished in chalking out operational systems and processes, examining financial data and conducting quality control checks. Cost-conscious and communicative professional familiar with business principles and operational management and budget development practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Operations Manager
Era Group
06.2023 - Current
- Oversaw workforce management planning, volume predictions and capacity planning.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Boosted employee retention rates through the development of a positive work culture, fostering teamwork, open communication, and professional growth opportunities.
Site Manager
SCI Logistics
02.2021 - 05.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
Warehouse Manager
Cartonsa Inc.
10.2018 - 01.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Finance Executive
Knowledge Of Future
02.2015 - 04.2018
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Implemented financial systems that increased efficiency in reporting, budgeting, and analysis tasks.
- Enhanced company cash flow with diligent accounts receivable management and timely collections.
- Increased revenue by identifying and implementing cost-saving measures in financial processes.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Education
Bachelor Of Economics - Business Administration For Trades Management
Damascus University
Damascus, SYRIA Skills
- Operations Management
- Productivity Improvement
- KPI reporting
- Strategic Planning
- Operational Excellence
- Budget Administration
- Facility Management
- Transportation Management
- Safety Management
- Distribution Management
- Data Analysis
- Staff Scheduling
- Performance Improvement
- Business Leadership
Accomplishments
- Documented and resolved safety incidents which led to a professional, trained & safe environment.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved smoothly control by working on SAP platforms for operational development.
- Supervised team of 15 staff members.
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Professional Working
Russian
Elementary
Certification
- TDG "Transportation of Dangerous Goods" - 25 hours online training.
- WHIMS "Workplace Hazardous Materials Information System" - 32 hours online training.
- HAASAB "Hazard Analysis Critical Control Points" - 28 hours online training.
Additional Information
- Strong Operations and Maintenance skills
- Effective team player, able to interact and contribute to all team activities
- Ability to motivate others and achieve results through direct reports and external suppliers (Internal as well as external third-party sub-consultants)
- Experience interpreting and understanding local rules, regulations, and operational guidelines
Timeline
Senior Operations Manager
Era Group
06.2023 - Current
Site Manager
SCI Logistics
02.2021 - 05.2023
Warehouse Manager
Cartonsa Inc.
10.2018 - 01.2021
Finance Executive
Knowledge Of Future
02.2015 - 04.2018
Bachelor Of Economics - Business Administration For Trades Management
Damascus University
- TDG "Transportation of Dangerous Goods" - 25 hours online training.
- WHIMS "Workplace Hazardous Materials Information System" - 32 hours online training.
- HAASAB "Hazard Analysis Critical Control Points" - 28 hours online training.
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