Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Mochammad Ikhwanussofa

Vancouver,BC

Summary

Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.

Overview

6
6
years of professional experience

Work History

Medical Office Assistant

West Coast Retina Consultant
Vancouver, BC
08.2022 - Current
  • Completed and safeguarded medical records, securing patient information to maintain confidentiality.
  • Received and screened telephone calls and visitors by determining or addressing needs.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Maintained smooth flow of examinations to keep appointments on schedule.

Cashier

Safeway
Vancouver, BC
09.2019 - 06.2022
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.

Education

Occupational/Physical Therapist Assistant

Vancouver Community College
Vancouver, None
08-2026

Certificate - Medical Office Assistant

Vancouver Community College
Vancouver, None
08-2022

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Front desk management
  • Flexible schedule
  • Phone and email etiquette
  • Positive attitude
  • Computer skills
  • Follow-up skills
  • Data entry

Affiliations

  • I like walking
  • I like biking

Languages

English
Full Professional
Indonesian
Native/ Bilingual

Timeline

Medical Office Assistant

West Coast Retina Consultant
08.2022 - Current

Cashier

Safeway
09.2019 - 06.2022

Occupational/Physical Therapist Assistant

Vancouver Community College

Certificate - Medical Office Assistant

Vancouver Community College

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Mochammad Ikhwanussofa