Amicable bakery worker maintaining orderly and tidy work areas, kitchen work stations and retail display cases. Offering outstanding customer service and collaboration skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Assistant
Sweet Escape
01.2024 - 02.2024
Ensured consistent quality of bakery products by conducting regular taste tests and adjusting recipes when necessary.
Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
Played an integral role in the successful launch of new seasonal products through recipe testing and feedback sessions with colleagues.
Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Bakery Cashier
Sweet Escape
01.2023 - 12.2023
Contributed to a positive working environment by maintaining open communication lines with fellow employees and management.
Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
Collaborated with bakery team to ensure proper product display and pricing information for customers.
Boosted sales through suggestive selling of bakery products and promoting daily specials.
Aided the baking team during downtime periods with food preparation tasks such as weighing ingredients or assembling baked goods for sale.
Assisted in inventory management by conducting regular stock checks and updating records accordingly.
Reduced wait times for customers by quickly processing transactions while maintaining accuracy levels in an often fast-paced environment.
Demonstrated knowledge of store promotions, events, and loyalty programs to inform customers about potential savings opportunities or rewards benefits.
Provided excellent service through timely bagging of purchased items, ensuring freshness and quality upon customer departure.
Bakery Worker
Dollars Cool Spot
01.2021 - 12.2023
Boosted productivity levels by regularly maintaining baking equipment, ensuring proper functioning at all times for uninterrupted operations.
Improved overall efficiency by assisting with staff training initiatives, sharing industry knowledge, and best practices with colleagues.
Aided in reducing order errors through diligent attention to detail when preparing custom cake orders according to specific customer requests.
Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Assisted in the development of new menu items, contributing to an expanded product offering that attracted new customers.
Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
Contributed to a reduction in employee turnover by fostering a collaborative and supportive work atmosphere.
Education
Graduate Diploma - Administrative Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
2024
Bachelor of Science - Economics
University of Lagos
Lagos
2007
Skills
Display Setup
Product Packaging
Social Media Promotion
Sanitation Practices
Order Taking
Order Fulfillment
Food Safety
Cake Decorating
Pastry Making
Vegan baking
Bakery maintenance
Display Maintenance
Work Prioritization
Food Safety Compliance
Customer Service
Cash Handling
Bakery display preparation
Stock replenishment
Food handling safety
Food Preparation
Basic Math
Organizational Skills
Adaptability
Task Prioritization
Languages
English
Native or Bilingual
Certification
Food Safety and Hygiene
Smart serve
CPR/First Aid.
Timeline
Kitchen Assistant
Sweet Escape
01.2024 - 02.2024
Bakery Cashier
Sweet Escape
01.2023 - 12.2023
Bakery Worker
Dollars Cool Spot
01.2021 - 12.2023
Graduate Diploma - Administrative Business Management
Conestoga College Institute of Technology And Advanced Learning