Summary
Overview
Work History
Education
Skills
Languages
Book Writing, Painting
Timeline
Generic

Mobina Jabbarpour

Richmond Hill,Ontario

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

4
4
years of professional experience

Work History

Receptionist

Dr. Kafai
08.2023 - Current
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Cashier

KFC
03.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Tutor Volunteer

Langstaff Secondary School
07.2019 - 08.2019
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.
  • Developed enrichment materials resource files for use in tutorial sessions.
  • Provided constructive feedback on assignments, empowering students to refine their writing skills further.
  • Initiated after-school workshops focusing on specific skill development for struggling learners, resulting in noticeable improvements over time.
  • Improved overall reading comprehension levels by designing targeted literacy interventions tailored to individual needs.

Education

High School Diploma -

Langstaff Secondary School
Richmond Hill, ON
06.2023

Skills

  • Administrative Support
  • Office Management
  • Clerical Support
  • Technical Support
  • Data Entry
  • Scheduling
  • File Management
  • Document Management
  • Documentation and Reporting
  • Multi-Line Telephone Operation
  • Excellent Communication
  • Customer Service
  • Active Listening
  • Appointment Scheduling
  • Microsoft Office

Languages

English
Full Professional
Persian
Full Professional

Book Writing, Painting

I like to Write books in times where I have nothing to do, and also love to paint

Timeline

Receptionist

Dr. Kafai
08.2023 - Current

Cashier

KFC
03.2022 - 08.2023

Tutor Volunteer

Langstaff Secondary School
07.2019 - 08.2019

High School Diploma -

Langstaff Secondary School

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Mobina Jabbarpour