Mobin Khalilirad
Vancouver
Summary
Results-driven sales professional with over 5 years of experience in retail and customer-focused sales, customer relationship management, and team leadership. Proven track record of increasing sales volumes by identifying new opportunities, implementing marketing campaigns, and coaching sales teams to exceed targets. Skilled in CRM systems, order processing, and resolving customer concerns to build strong client relationships. Adept at driving revenue growth, improving team performance, and delivering exceptional customer experiences in fast-paced environments.
Overview
6
6
years of professional experience
Work History
General Clerk
Save On Foods
05.2024 - Current
- Received daily shipments of fresh meat products from suppliers.
- Handled returns and complaints to ensure customer satisfaction.
- Assisted customers in selecting cuts of meat according to their needs.
- Checked for quality, and overall condition of products before stocking shelves.
Assistant Sales Manager
Fanavaran Imen Gostar Sadid
08.2021 - 04.2024
- Managed and supervised over 10 sales agents for a safe manufacturing company.
- Monitored sales performances using Excel and CRM, which significantly improved quality assurance.
- Identified a new sales target leveraging a database of leads that grew sales volume up to 15% in one year.
- Implemented a new social media marketing campaign that resulted in a 30% increase of new customers.
Sales Expert
Asayesh Vacuum Cleaner Company
04.2019 - 06.2021
- Led successful market expansion by launching product sales in new areas, driving $15,000 in revenue.
- Achieved $50,000 in company merchandise sales, showcasing strong retail skills.
- Provided valuable sales training to new team members.
Sales Support Expert
Big Bear company
07.2019 - 12.2020
- Managed sales order processing efficiently through CRM software.
- Conducted thorough investigation and resolution of customer complaints at the B2B level.
- Maintained meticulous warehouse inventory records through CRM.
Education
Bachelor - Business Administration
Azad University Central Tehran Branch
02.2021
Skills
- CRM software
- Team leadership
- Customer assistance
- Problem solving
- Order processing
- Microsoft Office
Languages
English
Persian
Timeline
General Clerk
Save On Foods
05.2024 - Current
Assistant Sales Manager
Fanavaran Imen Gostar Sadid
08.2021 - 04.2024
Sales Support Expert
Big Bear company
07.2019 - 12.2020
Sales Expert
Asayesh Vacuum Cleaner Company
04.2019 - 06.2021
Bachelor - Business Administration
Azad University Central Tehran Branch
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