Moamen Mehasseb

Results-driven technology consultant with over 4 years of experience providing strategic IT solutions and support to diverse clients. Proven expertise in system integration, project management, and technology optimization. Skilled at analyzing business needs, designing tailored solutions, and ensuring seamless implementation. Strong communicator with a knack for translating complex technical concepts into clear, actionable insights. Committed to driving innovation and enhancing operational efficiency to deliver exceptional results for clients.

• Extensive experience with backup and image management software.
• Diagnose software and hardware issues.
• Recommend necessary hardware and software upgrades.
• Track performance and activity logs for maintenance.
• Conduct infrastructure assessments and provide optimization and monitoring recommendations.
• Monitor real-time server performance metrics and resource utilization.
• Develop and implement data center migration strategies.
• Set up automated alerts for critical system failures or threshold breaches.
• Oversee capacity planning and scalability assessments.
• Utilize monitoring tools such as BMC Patrol Agents and TrueSight Infrastructure.
• Manage configuration management databases (CMDB).
• Handle daily incidents to prevent escalation and system outages.
• Engage with teams and customers for high-priority incidents.
• Utilize SQL knowledge to obtain necessary reports and data updates.
• Proficient in working with Linux and Windows operating systems.