MO DUROCHER-BATLEY
Peterborough,ON
Summary
Compassionate Youth Leader building purposeful relationships to inspire personal confidence and spirit-driven growth. Offers background in developing and leading successful youth programs. Skilled in creating and facilitating engaging activities to foster collaboration and personal growth.
Overview
7
7
years of professional experience
Work History
Summer Camp Leader
YMCA of Central East Ontario
06.2023 - Current
- Collaborated with fellow camp leaders to create a positive and inclusive environment for all camp attendees
- Communicated with parents, staff and teachers regarding children or program issues
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior
- Leads groups of children safely through variety of camp activities
- Supervised, guided and assisted students during crafts, art projects, games and swimming.
Youth Programmer
YMCA of Central East Ontario
03.2023 - Current
- Establishes a safe, inclusive, and supportive environment for all participants to thrive personally and academically
- Expands offerings of enrichment opportunities by researching current trends in youth programming and education techniques.
- Responsible for program and meal planning for after-school childcare
- Responsible for running programs for and supervising children ages 1 to 12
- Responsible for childcare during programming
- Responsible for site phone and program materials.
- Maintains accurate records of attendance
Sales Team Member
Michaels
09.2021 - 05.2023
- Assisted customers by answering questions and fulfilling requests
- Helped customers complete purchases, locate items, and join reward programs
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Provided personalized assistance to customers, guiding them in making informed purchasing decisions
- Greeted customers and helped with product questions, selections, and purchases
- Used POS system to process sales, returns, online orders, and gift card activations
Customer Service
Papa John's Pizza
09.2017 - 10.2018
- Took and processed customer orders.
- Collaborated with team members to complete orders quickly, resulting in shorter wait times for customers.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
Education
Community Integration Through Cooperative Education -
Fleming College
Peterborough, ON06.2023
Adult Alternative Learning
Lindsay, ON01.2019
St. Peter's Catholic Secondary School
Peterborough, ON01.2017
Skills
- Activity Planning
- Arts and crafts expertise
- Problem-Solving
- Collaboration and Teamwork
- Relationship Building
- Documentation and Recordkeeping
- Attention to Detail
- Strong Work Ethic
Accomplishments
2023, President's Honour Roll, Fleming College, Peterborough, ON
2021-2023, Academic Excellence Award, Fleming College, Peterborough, ON
Certificates Training
2022 St John Ambulance First Aid/CPR - Level C
2022 WHIMIS
2022 Sexual Violence Prevention Level 1
2022 Positive Space Training
2021 Workplace Health and Safety Awareness
2018 Smart Serve Certification Training Program, Smart Serve Ontario
Volunteer Experience
February 2023- April 2023: Co-op Placement, Roger Neilson Public School, Peterborough, ON
Assists in classroom and activity preparations
Observed the learning of children using Art and Science as a way to teach Literacy and Math
Learned the Importance of creating and open and safe space for children to learn
September 2022 to February 2023: Co-op Placement, Prince of Whales Public School, Peterborough, ON
- Assists in preparing and creating craft activities and ideas for the children,
- Observes and documents the curiosity of the children in the learning environment,
- Assists in daily routines and supervision of the children
January 2022 to April 2022: Co-op Placement, Sunshine Daycare, Peterborough, ON
- Assisted the children develop skills through indoor and outdoor play
- Assisted in clean up by sweeping the floor and tidying toys
- Assisted in nap time preparations
References
Available Upon Request
Timeline
Summer Camp Leader
YMCA of Central East Ontario
06.2023 - Current
Youth Programmer
YMCA of Central East Ontario
03.2023 - Current
Sales Team Member
Michaels
09.2021 - 05.2023
Customer Service
Papa John's Pizza
09.2017 - 10.2018
Community Integration Through Cooperative Education -
Fleming College
Adult Alternative Learning
St. Peter's Catholic Secondary School
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