Mo Adedipe
Vaughan,ON
Summary
Result-driven Business Analyst with 5+ years of experience, highly skilled and technically proficient with a strong background in data analysis and business process optimization. Demonstrated expertise in collaborating with cross-functional teams and stakeholders to gather and interpret business requirements, ensuring seamless project delivery. Exceptional communication skills, adept at facilitating productive discussions and presenting complex technical concepts to both technical and non-technical audiences. Proficient in project management documentation and driving innovation through creative problem-solving and forward-thinking approaches. Seeking opportunities to leverage my analytical acumen and facilitation skills to drive transformative change and deliver actionable insights for business growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Citi
01.2020 - 01.2022
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Generated business intelligence reports to inform strategic decision-making.
- Executed analysis of risks and identified risk mitigation strategies.
- Surveyed clients to ascertain requirements and expectations for product.
Business Analyst
Centre For Addiction And Mental Health
03.2018 - 03.2019
- Collaborated with stakeholders, including mental health practitioners, clinicians, and administrators, to gather and analyze business requirements for the development of new mental health programs and services.
- Conducted data analysis to identify trends and patterns in patient outcomes, enabling evidence-based decision-making to improve treatment efficacy.
- Created and maintained comprehensive project documentation, including business requirements documents, process flow diagrams, and use cases, ensuring clear communication across teams.
- Assisted in the implementation of electronic health record (EHR) systems, streamlining data collection and analysis processes to enhance patient care and data accuracy.
- Conducted gap analyses to identify areas for process improvement and worked closely with the operations team to optimize workflows, resulting in a 20% reduction in patient wait times.
- Developed and presented regular reports on key performance indicators (KPIs) to management, providing insights into the organization's performance and identifying opportunities for improvement.
- Collaborated with IT teams to identify system issues and facilitate resolution, ensuring smooth operations and minimizing downtime.
Junior Business Analyst
Threshold Financial Technology Inc.
01.2017 - 01.2018
- Collaborated with a cross-functional team to map end-to-end ATM operations and identify process inefficiencies.
- Utilized BPM tools to create process flow diagrams, highlighting pain points and bottlenecks.
- Assisted in proposing process improvement strategies, leading to a 15% reduction in ATM downtime.
- Supported the implementation of process changes and conducted post-implementation analysis to measure improvements.
- Conducted data analysis to identify transaction patterns and trends, providing insights into user behavior and ATM performance.
- Created visualizations and reports using Microsoft Excel to present key findings to stakeholders.
- Collaborated with a team to propose recommendations for optimizing ATM performance based on data analysis.
Education
Bachelor of Arts - Hospitality And Tourism Administration
Centennial College of Applied Arts And Technology
Scarborough, ON01.2003
Skills
- Data Analysis and Interpretation
- Business Requirements Gathering
- Process Optimization
- Project Management
- Electronic Health Records (EHR) Implementation
- Research Methodology
- Problem-solving and Critical Thinking
- Strong Communication and Presentation Skills
- Atlassian JIRA
- Process Flow Diagram Creation
- Balsamiq
- Acceptance Criteria
- Microsoft Visio
- Microsoft office
Certification
- Certified Business Analysis Professional
- Certified Scrum Master
Timeline
Business Analyst
Citi
01.2020 - 01.2022
Business Analyst
Centre For Addiction And Mental Health
03.2018 - 03.2019
Junior Business Analyst
Threshold Financial Technology Inc.
01.2017 - 01.2018
Bachelor of Arts - Hospitality And Tourism Administration
Centennial College of Applied Arts And Technology
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