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Mandi Norris
Remote Admin/HR/Executive Assistant
Squamish,Canada
Work Preference
Summary
Administrative and human resources professional adept at managing sensitive information and facilitating effective communication among diverse stakeholders. Expertise in coordinating employee onboarding, maintaining accurate data records, and adapting quickly to changing priorities. Focused on utilizing technology and organizational skills to support operational excellence.
Overview
21
21
years of professional experience
Work History
Clerical Assistant
School District No. 48
09.2019 - Current
- Provide daily phone, email, and in-person support to parents, students, staff, and families.
- Manage attendance information using MyEd BC and make sure records and communication with families are accurate and up to date.
- Prepare and respond to professional correspondence using Microsoft Word, Outlook, and Google Docs.
- Updated Excel spreadsheets, prepared reports, and maintained accurate information for administration to support informed decision-making.
- Handle sensitive and confidential situations with discretion, patience, and professionalism.
- Organize staff supervision schedules and help the administration with day-to-day planning.
- Supported staff and administration by coordinating various tasks and adapting quickly to shifting priorities to maintain workflow.
- Update the school website and assist with school communications.
- Ran school's Breakfast Club Program, managing food ordering, inventory, scheduling, and daily operations to ensure smooth service for students.
- Work with children and families every day, including supporting children with higher needs and reassuring parents so they feel confident leaving their children in our care.
Human Resources Assistant
School District No. 48
01.2006 - 12.2019
- Created and posted job listings in coordination with the HR Director.
- Scheduled interviews and prepared materials for hiring panels.
- Conducted employment reference checks as part of the hiring process.
- Coordinated onboarding and orientation events for new employees to facilitate smooth integration into the company.
- Provided administrative support to the Human Resources department in a busy and confidential environment.
- Managed seniority lists, benefits files, and employee records, ensuring accuracy and compliance using Excel and Word.
- Prepared correspondence, forms, reports, and other documents for HR staff and management.
- Maintained accurate HR records while effectively managing multiple deadlines to support departmental needs.
- Organized catering, room bookings, scheduling, and other details for meetings and training sessions.
- Engaged with different systems and processes to adapt to changing technology and workplace requirements.
Skills
- Employee onboarding
- Administrative and office support
- Data management
- Microsoft Office proficiency
- Report management
- Calendar coordination
- Staff scheduling
- Supplies coordination
- Event planning
- Technology adaptation
- Problem solving
- Organization and time management
- Team collaboration and communication
- Family assistance
- Confidentiality management
What I Bring
- Dependable and responsible
- Highly organized and good at keeping track of details
- Strong written and verbal communication
- Friendly, approachable, and professional with customers, families, and coworkers
- Patient and calm when dealing with difficult or sensitive situations
- Comfortable managing several things at once and balancing competing priorities
- Quick to learn new technology, software, and computer systems
- Comfortable working independently and managing my own workload
- Adaptable and willing to learn new processes and ways of doing things
- Strong attention to detail and accuracy
- Good at problem-solving and finding practical solutions
- Strong work ethic and positive attitude
- Willing to help wherever needed
- Comfortable handling confidential information with discretion
Technology Skills
- Microsoft: Word, Excel, Outlook
- Google: Google Docs
- Database/System: MyEd BC
- Zoom meetings
- Other: Data entry, spreadsheets, databases, website updates, electronic records, scheduling systems
Timeline
Clerical Assistant
School District No. 48
09.2019 - Current
Human Resources Assistant
School District No. 48
01.2006 - 12.2019