Summary
Overview
Work History
Education
Skills
Languages
Social Networks - Liz Gv Direccion
Work Availability
Quote
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Mónica Lizbeth García Balderrama

Mónica Lizbeth García Balderrama

Halifax,Canadá

Summary

I like to learn new things, and give the best of me for a work, I also like to work in team and be good with all my co-workers, I like to look for strategies and help the company to grow.


Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

8
8
years of professional experience

Work History

Cleaner Supervisor

United
10.2023 - Current
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
  • Ensured consistent high-quality service by conducting regular inspections of completed work areas.
  • Streamlined communication with clients, addressing concerns promptly and resolving issues professionally.
  • Developed strong relationships with vendors, negotiating favorable contracts for supplies and equipment purchases.

Cleaner

Stemates
09.2023 - Current
  • Cleaning services and supervision
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.

Secretary's Assistant

Goverment Of Calvillo, Aguascalientes Mexico
11.2022 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed phone and email correspondence and handled incoming and outgoing mail.

Public servant

Government of the municipality of Calvillo Aguascalientes
11.2022 - 05.2023
  • Providing public assistance from the government for the citizens of Calvillo Aguascalientes
  • Improved response times to emergency calls by optimizing patrol route assignments and schedules.

Restaurant waitress

Birrieria
05.2016 - 05.2023
  • Waitress and marketing for food seals
  • Handled high-pressure situations gracefully, addressing customer concerns professionally and promptly.
  • Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
  • Collaborated closely with other team members to provide seamless service during busy shifts.
  • Resolved issues promptly while maintaining professionalism, ultimately improving customer satisfaction levels.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Bar tender

Micheladas Gregory
05.2020 - 02.2022
  • Bartending, drink preparation, and customer service
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Administrator

El Pitayo de Alimentación y Forage
05.2020 - 09.2020
  • Administrative updates and process improvement
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Observed packing operations to verify conformance to specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Universidad Tecnologica De Calvillo
Calvillo Aguascalientes, Mexico
12.2023

TSU Human Capital Management -

12.2021

Skills

  • Scheduling Abilities
  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Staff Training
  • Conflict Resolution
  • Customer Service-Focused
  • Work Inspection
  • Team Guidance and Motivation
  • Problem-Solving
  • Clear Communication

Languages

Spanish
Native or Bilingual
English
Full Professional

Social Networks - Liz Gv Direccion

14 Titus St., Halifax, NS, B3N 2Y9, Canadá

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Cleaner Supervisor

United
10.2023 - Current

Cleaner

Stemates
09.2023 - Current

Secretary's Assistant

Goverment Of Calvillo, Aguascalientes Mexico
11.2022 - 05.2023

Public servant

Government of the municipality of Calvillo Aguascalientes
11.2022 - 05.2023

Bar tender

Micheladas Gregory
05.2020 - 02.2022

Administrator

El Pitayo de Alimentación y Forage
05.2020 - 09.2020

Restaurant waitress

Birrieria
05.2016 - 05.2023

Universidad Tecnologica De Calvillo

TSU Human Capital Management -

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Mónica Lizbeth García Balderrama