Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Moula Nazar

Victoria,BC

Summary

Dynamic and results-oriented professional with extensive experience in customer service and leadership roles. Excelled in supervising teams, enhancing customer satisfaction, and streamlining operations. Skilled in cash transaction processing and problem resolution, demonstrating a commitment to excellence and a knack for fostering positive client relationships.

Overview

7
7
years of professional experience

Work History

Cashier

The Liquor Co. 1977
Langford, British Columbia
08.2022 - Current
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered phone calls to assist customers with questions and orders.
  • Unloaded pallets efficiently.

Bowling Customer Service Representative

Langford lanes
Victoria, BC
03.2022 - Current
  • Welcomed customers and managed their reservations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Collected deposits or payments and arranged for billing.
  • Mentored junior team members and managed employee relationships.

Post Office Clerk

fairway market
Langford, BC
11.2021 - 02.2022
  • Provided exceptional customer service and advice on postal solutions.
  • Assisted customers with inquiries regarding postal regulations and procedures.
  • Answered customer questions concerning services provided by the Post Office.
  • Processed payments and handled cash using point of sale (POS) computer system.
  • Weighed parcels, calculating costs based on type, total weight and final destination.

Cashier

Fairway market
Langford, BC
03.2021 - 02.2022
  • Operated cash register and processed payments while maintaining cleanliness of counters and conveyor belts.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Cook

KFC
Langford, BC
03.2020 - 08.2021
  • Cook various types of chicken using KFC's secret recipe.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.

Team Member

Tim Hortons
Victoria, British Columbia
12.2019 - 02.2020
  • Facilitated order taking and preparation while addressing customer inquiries.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Insurance Agent

National insurance company limited
Karachi, Pakistan, Pakistan
08.2017 - 08.2019
  • Developed strong client relationships through attentive service and issue resolution.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services.

Education

Some College (No Degree) - Engineering

Aga Khan College
Karachi, PK

Skills

  • 3 Years in a Supervisory Role
  • Serve It Right Certification
  • CPR Certification Holder
  • Organized Mail Handling
  • Cross-Border Shipment Oversight
  • Cash Transaction Processing
  • Insurance experience
  • Team Leadership
  • Staff Onboarding
  • Stocking Supplies and Retail Products
  • Problem resolution
  • Cold Environment Experience

Languages

English
Professional
Hindi
Professional
Urdu
Full Professional
Persian
Full Professional
Shughni
Native/ Bilingual

Affiliations

  • Scout/Volunteer from 2006/7-2019.
  • Play Cricket, Table tennis.
  • Play a musical instrument called Rubab or Rabab

Timeline

Cashier

The Liquor Co. 1977
08.2022 - Current

Bowling Customer Service Representative

Langford lanes
03.2022 - Current

Post Office Clerk

fairway market
11.2021 - 02.2022

Cashier

Fairway market
03.2021 - 02.2022

Cook

KFC
03.2020 - 08.2021

Team Member

Tim Hortons
12.2019 - 02.2020

Insurance Agent

National insurance company limited
08.2017 - 08.2019

Some College (No Degree) - Engineering

Aga Khan College

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Moula Nazar