Hannah Fahrenholz
Westminster,CA
Summary
Friendly and welcoming employee with excellent experience in customer service. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Food Runner
Hyatt Regency Huntington Beach Resort And Spa
2024.05 - Current
- Increased customer satisfaction with quick and courteous food delivery.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
Intern
Hostel Onefam Les Courts
2023.10 - 2023.11
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out processes.
- Directed guests to rooms and facilities.
- Developed and maintained positive relationships with guests for satisfaction.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Barista
Hyatt Regency Huntington Beach Resort And Spa
2022.11 - 2023.10
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Pizza Attendant
Hyatt Regency Huntington Beach Resort And Spa
2022.07 - 2023.10
- Prepared pizzas, salads, and sandwiches for customers.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints
- Monitored and maintained clean working areas and cooking surfaces.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Improved customer satisfaction by promptly delivering food orders to tables.
Skills
- Reliable and Dependable
- Problem-solving abilities
- Teamwork and Collaboration
- Effective Multitasking
- Quick Learner
Timeline
Food Runner
Hyatt Regency Huntington Beach Resort And Spa
2024.05 - Current
Intern
Hostel Onefam Les Courts
2023.10 - 2023.11
Barista
Hyatt Regency Huntington Beach Resort And Spa
2022.11 - 2023.10
Pizza Attendant
Hyatt Regency Huntington Beach Resort And Spa
2022.07 - 2023.10
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