Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Middleton

Beaumont,AB

Summary

Accomplished Senior Trade Recruiter/HR at Phoenix Industrial, adept in candidate screening and team leadership. Excelled in boosting placement rates and enhancing employee morale through strategic recruitment and comprehensive rewards programs. Proven track record in reducing operational costs and scheduling conflicts, showcasing exceptional time management and HR operations skills. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

13
13
years of professional experience

Work History

Senior Trade Recruiter/HR

Phoenix Industrial
01.2024 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Implemented sourcing strategies to discover top talent in competitive markets.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Maintained compliance with federal and state employment laws during entire recruitment process.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.

Manager /Assistant HR Manager/Shift Scheduler

Boyle Street Community Services
06.2018 - 12.2023
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.
  • Provided support during periods of high demand by stepping in as needed to cover shifts or manage urgent tasks effectively.
  • Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.

Shift Scheduler/Manager /Senior HR Assistant

Kon Construction (Family Owned)
06.2011 - 07.2017
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Conducted exit interviews with departing employees gathering valuable insights into areas of improvement within the organization.
  • Implemented metrics-driven performance evaluations of internal HR recruiting team members to promote professional growth and development within the department.
  • Reduced time-to-hire for key positions by establishing strong relationships with hiring managers and understanding their needs.

Education

High School Diploma -

Spruce Grove Composite High School
Spruce Grove, AB
06-2010

Skills

  • Candidate Screening
  • Time Management
  • Team Leadership
  • Staff Management
  • Schedule management expertise
  • HR policies and procedures
  • Recruitment Management
  • Human Resources Operations
  • Employee Onboarding

Languages

English
Full Professional

Timeline

Senior Trade Recruiter/HR

Phoenix Industrial
01.2024 - Current

Manager /Assistant HR Manager/Shift Scheduler

Boyle Street Community Services
06.2018 - 12.2023

Shift Scheduler/Manager /Senior HR Assistant

Kon Construction (Family Owned)
06.2011 - 07.2017

High School Diploma -

Spruce Grove Composite High School

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Melissa Middleton