Gerald Ewa
Winnipeg,Canada
Summary
Professional, experienced staff member prepared for this role. Strong focus on team collaboration and achieving results. Reliable and adaptable with changing needs. Skilled in communication, problem-solving, and time management. Known for integrity, efficiency, and proactive approach to challenges.
Overview
5
5
years of professional experience
Work History
Event/Security Staff
Princess Auto Stadium
05.2024 - Current
- Performed leadership roles like controlling the crowd
- Ensured a healthy working environment by collaborating with other staff
- Kept safety in the stadium by searching for prohibited items on fans
- Helped with customer satisfaction by helping fans when they had questions, showing fans to their sit and making sure fans had the best time while being in the stadium watching the bombers game
Sales Representative
Exchange Marketing
03.2024 - 12.2024
- Door to Door salesman for Operation Smile Canada
- Interacted with people/families on a daily basis
- Convinced people as to why my charity organization is more effective than the charity they already use.
- Transparency
- Pitched people to donate to help kids born with cleft lips/palate
- Trained new company employees as i was given a leadership role for working there for 6 months.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Customer Service Representative
Neo Financial
01.2023 - 04.2024
- Quickly learned new skills and applied them to daily tasks, improving company's efficiency and productivity
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment and ensure customer data protection
- Actively listened to customers and handled concerns quickly and effectively
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Sales Representative
Tommy Hilfiger
09.2020 - 07.2022
- Showcase the latest shoes and clothing items to customers
- Finalize purchases and ensure customer satisfaction
- Keep the store tidy and organized
- Work towards achieving sales goals set by the store
- Helping customers find the right size
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Received several employee of the moth awards.
Education
Bachelor's Degree - Computer Science
University of Winnipeg
Winnipeg, MB12.2027
High School Diploma -
Brookstone School
04.2021
Skills
- Customer service
- Team collaboration
- Time management
- Problem solving
- Communication skills
- Microsoft office
- Conflict resolution
- Organizational skills
- Adaptability
- Attention to detail
- Record keeping
- Project coordination
- Phone etiquette
Languages
English
Full Professional
Timeline
Event/Security Staff
Princess Auto Stadium
05.2024 - Current
Sales Representative
Exchange Marketing
03.2024 - 12.2024
Customer Service Representative
Neo Financial
01.2023 - 04.2024
Sales Representative
Tommy Hilfiger
09.2020 - 07.2022
High School Diploma -
Brookstone School
Bachelor's Degree - Computer Science
University of Winnipeg
Similar Profiles
VIDHI GAMITVIDHI GAMIT
SALES ASSOCIATE / CASHIER at Princess Auto StadiumSALES ASSOCIATE / CASHIER at Princess Auto Stadium
MFON-ABASI AKPANMFON-ABASI AKPAN
Cashier at princess auto stadiumCashier at princess auto stadium
Allen ZabatAllen Zabat
ORDER PICKER at PRINCESS AUTO DCORDER PICKER at PRINCESS AUTO DC