Mehdi Haghshenas
Newmarket,ON
Summary
Dynamic professional with nearly five years of experience in international freight forwarding, adept at negotiating competitive rates and optimizing logistical operations. Possesses a strong foundation in import/export operations and a proven track record of delivering exceptional customer service. Seeking to transition into project management roles as a Project Engineer or Project Coordinator, driven by a desire for more challenging opportunities to leverage analytical skills and drive impactful initiatives. Eager to apply a diverse skill set and dedication to continuous learning in a dynamic project management environment.
Overview
5
5
years of professional experience
Work History
Operations Associate
Sprott Money Ltd.
10.2023 - Current
- Responsible for the movement of more than 200 high value shipments monthly, from issuance of purchase order to delivery to final destination through interacting with employees, vendors and clients
- Recommendations for inventory replenishment based on business requirements and client needs
- Leverage systems, equipment and process design to drive continuous improvement in cost, quality of efficiency
- Streamlined warehouse inventory management processes, utilizing RFID technology, which led to a 25% improvement in stock retrieval times and reduced annual operating costs by $50,000
- Coordinate and schedule storage clients audits at out locations in 5 countries
- Handling and Overseeing day-to-day outgoing shipments
- Manage inbound and outbound shipments on all platforms
- Processing foreign shipments and Buyback orders
- Liaison with Sales department to ensure the most efficient delivery process.
Operations Specialist
COGEFRIN S.p.A
08.2022 - 07.2023
- Proficiently managed Import and Export logistics, executed Pricing and Quotation strategies, and delivered 360 customer service to clients
- Motivated and trained employees to maximize team productivity
- Tracked and analyzed reports to determine needed improvements, increasing efficiency more than 30% for Import shipments
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships with more than 10 new suppliers and more than 50 clients
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
- Collected customer feedback and implemented business adjustments to improve retention and satisfaction
- Negotiated with distributors to find quality products and best prices.
International Freight Forwarding Operator
Bollore Logistics
01.2019 - 08.2022
- Skillfully oversaw the coordination of import and export operations, adeptly handled pricing and quotations, and consistently provided client-centric customer service doubling our Import dept revenue in 1 year
- Coordinated shipments, determining timely transport of goods from point of origin to final destination, reducing delivery times by 50%
- Stayed on top of shipment locations and current status to update customers
- Provided tracking information to enable clients to monitor progress of shipments
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment
- Facilitated required documentation to manage customs clearance increasing declaration's speed by more than 30% in 6 months.
Education
Master of Science - Industrial Engineering
Universita Di Bologna
Bologna, Italy07.2018
Bachelor of Science - Industrial Engineering
Universita Di Bologna
Bologna, Italy07.2016
Skills
- Project Management
- Communication skills
- Team Leadership
- Problem-Solving
- Organizational Skills
- Technical Proficiency
- Risk Management
- Adaptability
- Continuous Improvement
- Data Analysis
- Strategic Planning
- Budget Management
- MS Office
- Agile Framework
- Time Management
- Critical thinking
- Attention to detail
- Task delegation
Languages
English
Full Professional
Italian
Native or Bilingual
Persian
Native or Bilingual
Timeline
Operations Associate
Sprott Money Ltd.
10.2023 - Current
Operations Specialist
COGEFRIN S.p.A
08.2022 - 07.2023
International Freight Forwarding Operator
Bollore Logistics
01.2019 - 08.2022
Master of Science - Industrial Engineering
Universita Di Bologna
Bachelor of Science - Industrial Engineering
Universita Di Bologna