Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mehdi Haghshenas

Newmarket,ON

Summary

Dynamic professional with nearly five years of experience in international freight forwarding, adept at negotiating competitive rates and optimizing logistical operations. Possesses a strong foundation in import/export operations and a proven track record of delivering exceptional customer service. Seeking to transition into project management roles as a Project Engineer or Project Coordinator, driven by a desire for more challenging opportunities to leverage analytical skills and drive impactful initiatives. Eager to apply a diverse skill set and dedication to continuous learning in a dynamic project management environment.

Overview

5
5
years of professional experience

Work History

Operations Associate

Sprott Money Ltd.
10.2023 - Current
  • Responsible for the movement of more than 200 high value shipments monthly, from issuance of purchase order to delivery to final destination through interacting with employees, vendors and clients
  • Recommendations for inventory replenishment based on business requirements and client needs
  • Leverage systems, equipment and process design to drive continuous improvement in cost, quality of efficiency
  • Streamlined warehouse inventory management processes, utilizing RFID technology, which led to a 25% improvement in stock retrieval times and reduced annual operating costs by $50,000
  • Coordinate and schedule storage clients audits at out locations in 5 countries
  • Handling and Overseeing day-to-day outgoing shipments
  • Manage inbound and outbound shipments on all platforms
  • Processing foreign shipments and Buyback orders
  • Liaison with Sales department to ensure the most efficient delivery process.

Operations Specialist

COGEFRIN S.p.A
08.2022 - 07.2023
  • Proficiently managed Import and Export logistics, executed Pricing and Quotation strategies, and delivered 360 customer service to clients
  • Motivated and trained employees to maximize team productivity
  • Tracked and analyzed reports to determine needed improvements, increasing efficiency more than 30% for Import shipments
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships with more than 10 new suppliers and more than 50 clients
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
  • Collected customer feedback and implemented business adjustments to improve retention and satisfaction
  • Negotiated with distributors to find quality products and best prices.

International Freight Forwarding Operator

Bollore Logistics
01.2019 - 08.2022
  • Skillfully oversaw the coordination of import and export operations, adeptly handled pricing and quotations, and consistently provided client-centric customer service doubling our Import dept revenue in 1 year
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination, reducing delivery times by 50%
  • Stayed on top of shipment locations and current status to update customers
  • Provided tracking information to enable clients to monitor progress of shipments
  • Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment
  • Facilitated required documentation to manage customs clearance increasing declaration's speed by more than 30% in 6 months.

Education

Master of Science - Industrial Engineering

Universita Di Bologna
Bologna, Italy
07.2018

Bachelor of Science - Industrial Engineering

Universita Di Bologna
Bologna, Italy
07.2016

Skills

  • Project Management
  • Communication skills
  • Team Leadership
  • Problem-Solving
  • Organizational Skills
  • Technical Proficiency
  • Risk Management
  • Adaptability
  • Continuous Improvement
  • Data Analysis
  • Strategic Planning
  • Budget Management
  • MS Office
  • Agile Framework
  • Time Management
  • Critical thinking
  • Attention to detail
  • Task delegation

Languages

English
Full Professional
Italian
Native or Bilingual
Persian
Native or Bilingual

Timeline

Operations Associate

Sprott Money Ltd.
10.2023 - Current

Operations Specialist

COGEFRIN S.p.A
08.2022 - 07.2023

International Freight Forwarding Operator

Bollore Logistics
01.2019 - 08.2022

Master of Science - Industrial Engineering

Universita Di Bologna

Bachelor of Science - Industrial Engineering

Universita Di Bologna
Mehdi Haghshenas