M. Luisa Alves

• Assisted in the development of new assembly processes, resulting in improved productivity levels.
• Enhanced product quality by conducting thorough inspections and addressing defects promptly.

assembled automotive components in a fast and precise manner.

• Adhered to company policies regarding waste management, helping maintain a clean work environment for all employees.
• Demonstrated versatility in assembling different products across multiple lines as needed, increasing overall team productivity levels.
• Worked closely with quality assurance teams to identify areas of concern and implement corrective actions when necessary.
• Trained new employees on assembly procedures, contributing to a skilled workforce capable of meeting company objectives.
• Implemented safety protocols for the proper handling of tools and equipment, reducing workplace accidents.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Executed daily operations of internal bank accounts
• Opened new bank accounts.
• Advised and assisted customers with their financial needs.
• Trained and supervised new staff and co-op students