M.Josee Ndamwizigiye
London,ON
Summary
Motivated business professional bringing over 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Restaurant Owner/Manager
Self-employeed
05.2022 - 09.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
Restaurant Manager
Food Court Restaurant
06.2015 - 03.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Owner/Cashier
Self-employeed
10.2003 - 05.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed payroll, daily deposits, and cost controls.
Cashier/Secretary
Nile Spring Technology
01.1992 - 01.2003
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Diploma A2 - Law Studies
FATED
Bujumbura, Burundi2010
Diploma A2 - Secretariat
ESTA
Bujumbura, Burundi1992
Skills
- Research
- Critical Thinking
- Problem Resolution
- Self-Directed
- Flexible and Adaptable
- Teamwork and Collaboration
- Customer Relations
- Recordkeeping
- Organization and Time Management
Languages
English
Professional Working
French
Native or Bilingual
Certification
- [English] , [Refugee Law Project] , 2019
- [Catering and soft skills] , [JRS] , [01/2018-05/2018]
- [Business Management And Entrepreuneurship Course] , [JRS] , [11/04/2018-02/05/2018]
- [Hair dressing] , [Global institute of hair dressing and beauty] , [2017]
- [Computer skills in Microsoft office] , [UNHCR] , [08/2008]
Timeline
Restaurant Owner/Manager
Self-employeed
05.2022 - 09.2023
Restaurant Manager
Food Court Restaurant
06.2015 - 03.2020
Restaurant Owner/Cashier
Self-employeed
10.2003 - 05.2014
Cashier/Secretary
Nile Spring Technology
01.1992 - 01.2003
Diploma A2 - Law Studies
FATED
Diploma A2 - Secretariat
ESTA
Similar Profiles
Kiran PKiran P
Legal Practitioner at Self-employeedLegal Practitioner at Self-employeed
Hanean ShehadehHanean Shehadeh
Stable Manager at Self-employeedStable Manager at Self-employeed
Presley BillingsleyPresley Billingsley
Dog Sitter at Self-employeedDog Sitter at Self-employeed
Isabella SantosIsabella Santos
Babysitter at Self-employeedBabysitter at Self-employeed
Simone BoothSimone Booth
Housekeeper at Choice HotelsHousekeeper at Choice Hotels