Mizuki Doi
6536 Inverness St., Vancouver,BC
Overview
8
8
years of professional experience
1
1
Certification
Work History
Waitress
HY Hotel Management Co.,Ltd.
04.2024 - 06.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts
Sales Associate
Work Staff Co., Ltd.
01.2024 - 06.2024
- Sold local alcohol and souvenir products while attracting customers through social media marketing
- Provided tourist information to both international and local customers
- Managed approximately 20 incoming calls, emails per day from customers with over 200 visitors coming in
Sales
Mitsui Sumitomo Insurance Agency Service Co., Ltd.
04.2020 - 09.2023
- Managed over 300 clients' accounts, achieving 130% of sales target and developed strong communication and negotiation skills
- Understood customer issues, concerns and provided optional solutions
Sales Associate
Camel Coffee Co., Ltd.
05.2016 - 03.2020
- Delivered customer service and facilitated coffee tasting events
- Handled over 100 transactions and register operations in 2 hours
- Maintained clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits
Education
Bachelor - Economics
Kanazawa Seiryo University
Ishikawa, Japan03.2020
Skills
- Multitasking and time management
- Excellent communication
- Customer Service
- Proficiency in handling customer inquiries and resolving issues
- Working extremely well under pressure
Objective
Seeking a full time employment with a company where I can grow professionally and personally.
Certification
Canadian Serving It Right certificate, 07/29
Timeline
Waitress
HY Hotel Management Co.,Ltd.
04.2024 - 06.2024
Sales Associate
Work Staff Co., Ltd.
01.2024 - 06.2024
Sales
Mitsui Sumitomo Insurance Agency Service Co., Ltd.
04.2020 - 09.2023
Sales Associate
Camel Coffee Co., Ltd.
05.2016 - 03.2020
Bachelor - Economics
Kanazawa Seiryo University