Miyeon (Raila) Cho
Program Coordinator
NorthYork,ON
Summary
- Ability to coordinate and manage projects from conceptual stages to fully operational status.
- Goal-oriented individual with strong leadership capabilities.
- Organized, highly motivated, energetic, and detail-oriented.
- Proven ability to work harmoniously with staff, volunteers, and diverse team members.
- Proficient in using the internet and possess strong computer literacy skills.
- Relevant customer service experience in an office environment.
- Passionate about writing, with exceptional skills in creative writing and content creation.
- Skilled in writing clearly and effectively for communication, with the ability to deliver messages across multiple channels.
- Utilize writing skills to facilitate smooth communication within the team and with clients, creating persuasive content that contributes to achieving goals.
- Pay attention to detail, crafting accurate and engaging content that strengthens the connection with readers.
Overview
2025
2025
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Program Coordinator
Hanmaum Immigration Corp.
Toronto, Ontario
02.2023 - Current
- Provided comprehensive guidance on immigration procedures, offering personalized consultations to address clients’ challenges and concerns.
- Conducted one-on-one and group counseling sessions to support clients through their immigration journey.
- Oversaw staff well-being initiatives, promoting a positive and productive work environment.
- Created engaging and informative blog content to educate and attract prospective clients.
- Collaborated with team members to enhance service delivery and improve client satisfaction.
Overall consultation and management of customers' travel
Paran Tours Inc.
3 2022 - 12.2022
- Overall consultation and management of customers' travel
- (Tours, aviation, insurance, etc.)
Server
Rollian sushi
01.2017 - 01.2020
- Managed all the delivery apps and managed the entire restaurant by myself, from to-go orders to dine-in customers
Massage Therapist
Lime tree
01.2018 - 01.2019
- Massage and take care of customers' bodies and faces
Accounting assistant
Apple
01.2015 - 01.2016
- Assurance services, Tax Compliance and Planning, Management Consulting
Agent
Goldenbell travel
01.2014 - 01.2015
- Reservations for hotel and flight tickets for customers / Planning travel plans for group travelers
Manager: Korean part
Jushinjung
01.2013 - 01.2014
- Managing employees and customers and marketing
Server, Clerk
Sushi Tokyo
01.2008 - 01.2009
- Confirm with customers to make sure that they are enjoying food and take action to correct any troubles
- Explain neatly how different menu items are made, describing the cooking methods and ingredients
Customer Service
Hanaro Telecom.
01.2007 - 01.2008
- Managed customer service and sales for an office total service
Administrative Sales Assistant
Rexinton Hotel
01.2006 - 01.2007
- Oversaw administrative operations for two financial advisors with access to 1,000 clients
Education
Accounting - Graduate
Centennial College
Toronto, OntarioBusiness - Leave
Korea University
Gwan-ak High School - Graduate
Gwan-ak High School
Skills
Creative Writing / Storytelling / Persuasive Writing Audience Engagement
Quick-book / Powerpoint / Excel / Word
Strong verbal communication / Personal communication
Adaptability / Team player / Attention to detail
Hard-working / Collaboration
Certification
G drive license
Volunteer Experience
- The Career Show, Singapore
- Canadian Country Music Week, Calgary, Alberta
- Alberta Lung Association, Calgary, Alberta
Timeline
Program Coordinator
Hanmaum Immigration Corp.
02.2023 - Current
Massage Therapist
Lime tree
01.2018 - 01.2019
Server
Rollian sushi
01.2017 - 01.2020
Accounting assistant
Apple
01.2015 - 01.2016
Agent
Goldenbell travel
01.2014 - 01.2015
Manager: Korean part
Jushinjung
01.2013 - 01.2014
Server, Clerk
Sushi Tokyo
01.2008 - 01.2009
Customer Service
Hanaro Telecom.
01.2007 - 01.2008
Administrative Sales Assistant
Rexinton Hotel
01.2006 - 01.2007
Gwan-ak High School - Graduate
Gwan-ak High School
Overall consultation and management of customers' travel
Paran Tours Inc.
3 2022 - 12.2022
Accounting - Graduate
Centennial College
Business - Leave
Korea University
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